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City Surrey
Title SAP Human Resources Analyst
Department IT
Position Overview Working in accordance with the organization’s strategic vision, core values and leadership competencies, reporting to IT Enterprise Application Manager - HR, this position is responsible for the effective development, design, implementation and system integrity of HCM SAP functionality, configuration and related Human Resources processes.
Responsibilities Develop, design, implement and maintain system integrity of HCM SAP functionality, configuration and related processes; perform corrective maintenance, release Management and enhancement management. Collaborate with Process Managers and other Enterprise Application Support (EASD) team members to prioritize activities across all the business units.

Maintain awareness of current and emerging solutions to the existing software and recommend tools to increase the value of existing solutions. Provide advice on system or business process changes; collaborate with Human Resource staff to identify problematic processes that need improvement. Gather business requirements, conduct analysis of needs and system functionality, develop and implement related procedures and conduct user training.

Collaborate with users in the effective and timely implementation to problems and issues; ensure solutions are thoroughly tested and documented before promotion to the FortisBC production system. Perform the appropriate unit, integration and regression tests to ensure the new functionality works as planned and existing processes continue uninterrupted.

Work with new implementation projects to seamlessly integrate the new functionality into the existing design of processes, business rules (including collective agreement interpretations) and configuration; liaise with Process Managers to address requirements for end-user training, such as training design, training material and course content; deliver training in one-on-one or classroom settings.

Communicate with Process Managers, User Groups, Coaches and key users regarding the work progress, issues and information regarding planned and potential new functionality. Conduct technical research and work with internal and external resources to resolve complex technical issues. Provide direction and provide supervision to external consultants.
Requirements Education and Experience:

Bachelor’s Degree in Computer Science, Business Administration or related discipline from a recognized program plus four (4) to seven (7) years’ experience or an equivalent combination of education, training and experience.

Knowledge, Skills and Abilities:

SAP ESS/MSS and Netweaver Portal experience would be an asset

Knowledge of human resources business processes
Knowledge of HCM, FICO and other SAP Modules
Knowledge of SAP HCM functionality, including Netweaver Portal functionality with ESS/MSS
Knowledge of collective agreements, Canadian payroll and statutory provisions
Knowledge of current and emerging solutions
Demonstrated ability in system configuration of core SAP HR modules
Demonstrated ability to communicate effectively both verbally and in writing
Demonstrated ability to develop and redesign business processes
Demonstrated ability to manage system integrity
Demonstrated ability to analyze information and resolve problems
Demonstrated ability to develop and conduct training for users, provide recommendations, identify and research issues, and assist with issue resolution.
Demonstrated ability to recommend tools to increase the value of the existing solutions and provide appropriate recommendation.
Demonstrate the following leadership competencies:
• Drive toward our mission
• Make optimal decisions
• Drive and implement rapid change
• Build and maintain relationships
• Lead and contribute to high performing teams
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