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City Surrey
Title Leadership Development Manager
Department Employee Development
Job Status Full Time Regular
Position Overview
Reporting to the Manager, Employee Development, this position is responsible to provide leadership in the effective design, development and delivery of experiential learning and development opportunities that raise the leadership capabilities of employees.
Provide leadership in the effective design, development and delivery of experiential learning and development opportunities that raise the leadership capabilities of employees; identify and develop talent management solutions in response to identified trends in leadership, retention, employee development and turnover in accordance with the company’s strategic business plan and talent management agenda.
Provide expertise in the identification of key performance drivers and partner with business unit leaders and H.R. leaders to improve quality of leadership through targeted programs and initiatives. Execute against measures, benchmarks or scorecards to monitor the effectiveness of leadership development efforts; apply these measure to drive results.
Establish and maintain relationships with key stakeholders including executive leadership team, H.R. leaders, management and staff; provide advice, guidance and coaching relative to leadership competencies, behaviors, assessments, values, etc. Research and share best practices in the field of leadership. Facilitate leadership training sessions.
Provide leadership to staff and manage leadership development budget. Negotiate vendor relationship for programs including content development, program materials, and related contractual commitments. Evaluate and hold vendors accountable to required performance standards.
Education and Experience: 
Bachelor’s degree in a related discipline such as Business Administration or Human Resources from a recognized program plus 4 to 7 years related experience or an equivalent combination of education, training and experience. Certification in DDI leadership courses, personality and development/aptitude testing or other related development tools. Instruction Design experience, CHRP designation, and/or certified facilitator or coach would be an asset.
Technical Competencies:
  • Knowledge of gas and electric operations, FortisBC standards, and employment legislation and regulation
  • Knowledge of leadership development theory and principles
  • Strong facilitation and coaching skills
  • Demonstrated ability to translate strategic/conceptual thinking into practical processes and programs
  • Demonstrated ability to build trust-based relationships with all levels of the organization in order to support employee and leadership alignment with business goals
  • Demonstrated ability to integrate theories and principles to develop practical frameworks, processes and programs
  • Proven track record in delivery results
  • Demonstrated ability to translate frameworks and models into effective applications
  • Demonstrated ability to analyse data/information
  • Demonstrated ability to make sound judgments and difficult decisions
  • Demonstrated ability to establish and maintain effective working relationships
  • Demonstrated ability to work independently and as a team member
  • Demonstrated ability to communicate effectively both verbally and in writing
  • Computer skills (MS Office Suite, HRIS)
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