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Service Area Housing and Social Services/Ontario Works
File # M-22-13E
Posting Closed Date 6/9/2013
Position Title Manager II, Ontario Works Operations
Employee Group Management
Summary of Duties
The Manager of Ontario Works Operations is a leadership role that has accountability for major program sectors including budget, daily operations of Ontario Works and assisting in the development and implementation of ongoing program and procedure development.
Work Performed The successful candidate will lead an assigned team, ensuring the delivery of an efficient service under the appropriate legislation and regulations as well as municipal policies. This role will additionally plan, monitor and maintain programs to meet the changing needs of clients as well as liaise with and development relationships with community and government agencies and partners. The incumbent will provide leadership to their team through ongoing coaching, mentoring and performance management, as well as make recommendations on hiring, promotions, demotions, transfers, salary adjustments and staff discipline. The incumbent will be an inspirational leader and will drive accountability and change with their team as well as the Ontario Works program.
  • Successful completion of a degree in business related program or public administration.
  • Minimum 5 years experience in a progressive and relevant leadership role.
  • Proven leadership abilities demonstrating a capacity to support staff and services in a dynamic work environment.
  • Demonstrated success as a change agent which has included utilization of leadership and facilitation skills.
  • Flexibility with a high level of initiative and self direction.
  • Ability to manage multiple projects and competing demands.
  • Superior written and verbal communication skills.
Specialized Training and Licenses Skills and abilities in the following areas are an asset:
Thorough knowledge of the Ontario Works Act and Directives would be an asset
Compensation Range $75,384 - $101,646
Other Information This posting is for a permanent position and a temporary contract for up to 2 years.
Important Instructions PLEASE UPLOAD YOUR TRANSCRIPTS WITH YOUR APPLICATION (Under the Documents Section).
Please note successful candidates will be asked to provide a basic criminal record check, dated within the last six months. This documentation would not be required until further in the recruitment process (following the interview stage if selected).
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