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Service Area Parks and Recreation
File # SBG012-13E
Posting Closed Date 2/14/2014
Position Title Storybook - Point of Sale Staff
Position Type Casual
Summary of Duties

Under the direction of the Supervisor – Guest Services, the Point of Sale staff work in the various admissions and retail sales outlets throughout the park. POS staff give a positive first impression of our park through excellent customer service while’ receiving admissions and processing retail sales.

Work Performed
  • Provide exceptional customer service to guest inquiries and concerns and complaints.
  • Cash handling, making accurate change and maintaining an accurate float.
  • Balancing daily cash, debit and credit card receipts and reconciling with reports and cash float.
  • Use of computer point of sale system.
  • Selling admissions, ride tickets and gift store merchandise.
  • Respond to public enquiries.
  • Administer basic First Aid as required and provide comfort and care to children in need.
  • Ensure all City of London policies and practices are adhered to.
  • Be flexible to work a variety of areas in the park as demanded from park needs.
  • High level of comfort in dealing with the public.
  • Cash handling and balancing experience.
  • Computer skills: CLASS, Excel, Word.
  • Experience working with children.
  • Current Standard First Aid & CPR certificate prior to start date.
  • Requires current Vulnerable Positions Screening Police Reference Check satisfactory to the City of London.
  • Completion of 100% staff training is a condition of employment.
Compensation Range $10.25 per hour
Other Information

Employment Period:

Casual schedule of 1-5 shifts per week from May 1 to September 1, 2014. Holidays, Evenings and weekend work are required.   Expect part-time hours in May and June with increased hours (24-40) in July and August. Shift durations and hours may vary depending on seasonal park attendance.
Full summer availability until the end of the employment period (September 1) is required. 

Hiring clinics will run in February and March 2014. Applicants who reach this stage of the hiring process must be available for the interview date.

Important Instructions

All applicants must apply online with a resume and cover letter. 

All qualifications required for the position must be included with the application. Copies of permanent cards are preferred however temporary cards that are within 3 months of the certification date are acceptable. If you have not yet taken the required course but will be certified before summer, please provide proof of enrolment in the course. i.e. receipt
Police Vulnerable Sector Check (required for Coordinators, Day Camp Counsellors and Day Camp Team Leader, Play Leaders, Entertainment, and Program Education) –successful applicants will be required to obtain this check prior to starting employment however it is not required at the time of interview. Staff will not be permitted to attend training or to work without this document.
Police Information Check (required for Concessions, Maintenance,  Ride Operators, and Point of Sale) - successful applicants will be required to obtain this check prior to starting employment however it is not required at the time of interview. Staff will not be permitted to attend training or to work without this document.
Returning staff who submitted a Police Check in summer 2013 or after may be required to fill out an Offence Declaration form. This will be indicated in your offer of employment. If a Police Check was not submitted since summer 2012, you will be required to submit a new one conducted in the past six (6) months. It can take up to 2 months to complete this process so please plan accordingly.
Positions are offered contingent on the successful completion of all required training sessions and the submission of required qualifications prior to the first day of employment.
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The Corporation of the City of London strives to foster a workplace in which all individuals maximize their potential, regardless of their differences. We are committed to attracting, engaging, developing and celebrating exceptional people in public service who are representative of our community.

The City of London is also committed to providing accommodations for people with disabilities. If you require an accommodation, we will work with you to meet your needs. Accommodation may be provided in all parts of the hiring process.