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| Date Added |
3/28/2012 |
| Job ID |
2011.138 |
| Title |
Business Analyst |
| Reports to |
Manager, Business Process |
| Job Description |
As part of the Transformation Services team, the Business Analyst is accountable for performing complex analysis and developing solutions for business process and enterprise initiatives by reviewing and developing process orientation, rethinking end-to-end activities (current and future state), driving project requirements and identifying non-value added work. This role will work with project stakeholders to identify requirements to achieve strategic goals through internal changes to organizational capabilities, including changes to policies, processes and information systems. The Business Analyst will act as a consultative partner by providing analysis and advice to internal and external stakeholders to enable the business to deliver on strategic programs and initiatives efficiently and effectively. Key Accountabilities: - Resolves complex issues and demonstrates innovative thinking by regularly making recommendations for new approaches to issue resolution and develops contingency plans to anticipated issues and potential risks.
- Identifies opportunities for process improvements that could result in revenue enhancements or cost efficiencies.
- Makes recommendations to departmental business plans and strategies and broader scope, medium to high risk planning decisions with potentially organization-wide impact.
- Researches, identifies, develops and recommends best business practices for strategic business initiatives and plans for the business transformation division
- Facilitates and leads collaborative, cross department and divisional brainstorming/analysis to develop transformational solutions.
- Develops and sets schedules, deadlines and work/project timelines in response to broader organizational priorities and manages/leads multiple medium projects within the department and across functions.
Minimum Required Qualifications: Education and Experience - A degree in a related discipline combined with 3 to 5 years recent, related experience with an emphasis on research and business, IT and CRM analysis.
- Equivalent combination of education and/or experience will be considered
Technical Requirements - Knowledge of principles, concepts, practices, techniques and tools in the areas of research, analysis, gap analysis and solution assessment.
- Experience with working with business users and subject matter experts to produce comprehensive requirements, gap analysis, current and future state design, initiative road mapping, business processes design, business rules and other analysis work products.
- Experience in preparing for and leading cross-functional workshops to achieve defined objectives
- Ability to sets schedules, deadlines and work/project timelines to support delivery of assigned organizational projects.
- Demonstrated experience with resolving complex issues, and development of contingency plans for anticipated issues and potential risks.
- Ability to collaborate with Business and IT stakeholders in the delivery of project objectives
- Ability to validate proposed solutions against business needs, strategize solution implementation and identify implementation risks.
- Excellent facilitation and stakeholder engagement skills.
- Knowledge of business process engineering and of enabling technologies to support new processes.
- Experience with business process and information architecture methods and design best practices.
- Strong understanding of the Systems Development Life Cycle and structured methodologies.
- Expertise in developing robust and complex business cases.
- Understanding of performance management and performance measurement methodologies.
- Understanding of performance management and performance measurement methodologies.
- Excellent business acumen
- Exceptional interpersonal skills.
- Exceptional written, verbal communication and presentation skills
- Exceptional problem solving and analytical thinking/innovation
- Excellent knowledge of statistical, business and marketing software
- Exceptional time management and multi-tasking skills
- Knowledge of SAP, variety of software applications (i.e. Microsoft suite), Oracle, SQL, data warehousing and data modeling, ERP and CRM suites
- Understanding of B.C. gaming industry an asset.
|
| City |
Kamloops or Vancouver |
| Province |
British Columbia [BC] |
| Country |
Canada [CA] |
| Division |
Strategy, Transformation and Social Responsibility |
| Employment Status |
Full Time |
|
