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Posting ID : 3424
Apply By : 11/27/2013
Position Title : Alumni Relations Officer (Regional and Alumni Engagement Programming)
Department : Alumni Relations
Job Type : Full-time, Limited Term
Reports To : Associate Director, Alumni Relations
Position Summary : Alumni Relations supports the aims and objectives of Wilfrid Laurier University by building programs and strengthening relationships with the university’s alumni and students.

To ensure the success of the University’s capital campaign, Laurier must provide more opportunities for our alumni to become engaged in the life of the institution. While the University has core alumni chapters in KW, Toronto, GTA West, and Ottawa, we must establish a stronger, more sustained presence in these areas as well as expand in other strategic areas such as Calgary, Vancouver, New York and China.

This position is part of a team reporting to the Associate Director, Alumni Relations and is responsible for the strategic development, implementation and evaluation of communication, events and programs designed to engage alumni and students in the life of the university with a specific focus on strengthening relationships.
Accountabilities : • Oversees the planning and coordination of geographic programming with the goal of enhancing the sense of connection alumni feel towards the university;
• Leverages opportunities for geographic-specific alumni engagement with other on campus partners, such as student recruitment and senior administration (e.g president’s travel schedule);
• Creates and delivers programming as defined by alumni at various stages in their life-cycle;
• Works with Associate Directors of Development to engage prospects and donors in events and programming;
• Understands the emerging trends of student, alumni and volunteer behaviour, including demographic trends; in consultation with the Associate Director, designs and implements innovative relationship building programs that address these trends and assists in meeting the department’s relationship building goals;
• Develops effective liaison strategies with alumni, students, faculties, volunteers, advancement colleagues, departments and other campus stakeholders;
• Delivers online personal and professional development programming that will eliminate geographic barriers;
• Delivers and supports programming to engage alumni throughout the university’s Annual Giving and capital fundraising campaign;
• Co-ordinates the recruitment, training, orientation and management of volunteers within the related programs;
• Assists with all other alumni events and programs that include, but are not limited to regional alumni receptions, conferences, professional development days, seminars, award ceremonies, networking events, alumni-student recruitment events, social events, industry-related events, convocation support, community programs, and WLUAA committee support;
• Assists with communications, such as Laurier Campus magazine, Alma Matters e-newsletters, the Alumni website, and event communication;
• Responsible for identifying new opportunities to engage alumni and create strategies to effectively promote alumni programs;
• Evaluates program performance; makes recommendations for changes designed to enhance program effectiveness. Provides accurate and timely program analysis to key stakeholders. Demonstrates a commitment to continuous improvement through applied benchmarking efforts as applicable;
• Represents Alumni Relations and the university to external audiences, including alumni, students, faculty, staff and parents;.
• Contributes to the development and implementation of strategic plans that compliment and enhance the overall goals and objectives of Alumni Relations and Development;
• Responsible for the hiring, leadership and training of the student Co-op, intern, and Ontario Work-Study positions;
• Budget/financial responsibilities.
Qualifications : • A university degree with a minimum of one (1) to two (2) years of relevant and transferable work experience;
• Basic knowledge of principles and methods for the operation of successful volunteer/alumni programs;
• The incumbent is required to have an overall awareness of University and Alumni messages and key objectives, and the ability to translate that awareness into activities that effectively convey the appropriate tone and message;
• Strong interpersonal skills and a demonstrated ability to relate and work successfully with multiple constituencies, both internal and external in order to work toward and succeed in shared goals;
• Excellent oral and written communication skills;
• Advanced knowledge of volunteer management concepts; recruitment, training and orientation experience is essential;
• Strong event planning skills are crucial;
• Sound knowledge of basic financial reporting, accounting and/or budgeting experience;
• Strong presentation skills and comfort in front of diverse audiences are essential;
• Ability to perform in an environment characterized by frequent, uncontrollable changes in priorities that result in unexpected changes in the pace of work;
• Demonstrated capacity to work collaboratively in a complex environment, but also to work independently and without close supervision;
• Successful candidate will possess exceptional organizational skills, have a high level of attention to detail and be able to multi-task and prioritize projects;
• The incumbent will be innovative and self-motivating with demonstrated creativity in problem-solving and program creation. Must be able to identify problems and opportunities, as well as analyze situations and/or information and make recommendations;
• Working knowledge of computers, the Internet and database management. Must be proficient with MS Office applications (Word, Excel, PowerPoint);
• Knowledge of and familiarity with using social media as an effective communications tool;
• Ability to work in an environment where there is occasional/daily exposure to “minor environmental conditions” (i.e. irregular work hours, some travelling).
Grade : WLUSA-08
Salary : $31.03 - $36.51
Salary Notes : *This is full-time, limited term contract from November 15, 2013 to August 29, 2014.

Hours of Work: The normal hours for this position are Monday to Friday, 8:30 am to 4:30 pm. However, there are instances where flexibility of hours is required to accommodate program events occurring on weekday evenings (approximately 30 per year) and weekends (approximately 8 per year). When these occur, the Manager will adjust, if possible, the work schedule such that no greater than 35 hours are worked in a week.
Please Note :

This position is represented by the WLU Staff Association bargaining unit.


Please submit a cover letter and resume.



Wilfrid Laurier University endeavors to fill positions with the best available candidates who have the appropriate combination of education, experience, skills and abilities to successfully perform the duties of the position while demonstrating Laurier's Employee Success Factors.


Wilfrid Laurier University is committed to equity and values diversity. We welcome applications from qualified individuals of all genders and sexual orientations, persons with disabilities, Aboriginal persons and persons of a visible minority.  To obtain a copy of this job description in an accessible format, please contact Human Resources at 519-884-1970 ext.2007.

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