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Posting ID : 2391
Apply By : 4/1/2013
Position Title : Residence Life Area Co-ordinator (RLAC)
Department : Residential Services
Job Type : Full-time, Limited Term
Campus : Waterloo
Reports To : Manager, Residence Life
Position Summary : Reporting to the Manager of Residence Life, the Residence Life Area Coordinator (RLAC) is a full-time professional live-in position responsible for the supervision of multiple residence buildings that each house 200-400 students and 17-22 student staff members. RLACs are expected to enhance the living environment of Laurier residence buildings by prioritizing staff and student development, resident outreach, community building, attention to facilities, and administrative organization. RLACs are engaged members of the Residence Life Management Team that are collectively responsible for student staff selection, supervision, and training, student conduct adjudication, residence policy, and student leadership development. Successful professionals in the RLAC role approach the position as a lifestyle, regularly interacting with students and staff on weeknights and weekends in residence communities and on campus.
Accountabilities :
Staff Supervision and Development
  • Annually recruit and select 117 Residence Life Dons in collaboration with members of the Residence Life Management Team
  • Train, supervise and evaluate 17-23 Residence Life Dons, encouraging individual growth and the development of cohesive staff teams
  • Conduct weekly staff meetings and bi-weekly one-on-one meetings with Residence Life Staff
  • Attend and assist with the development and delivery of on-going training programs for Residence Life Staff including: summer training modules, summer training institute, Don Training, monthly in-service training and weekly training during staff meetings
  • Guide Residence Life Dons in the implementation of departmental and institutional policies and procedures
Student and Community Development
  • Be highly visible within the residence community
  • Possess a strong understanding and commitment to the development of students
  • Interact with residents from a wide variety of age groups and social backgrounds, providing them with personal and administrative support necessary in developing inclusive communities
  • Work with students to develop and maintain an atmosphere conducive to study and community living, and encourage students to take responsibility for developing a community atmosphere
  • Counsel, advise and provide appropriate referrals for residents in need of professional services
  • Promote and engage in Residence Education Office programming on a weekly basis
  • Manage emergency or crisis situations appropriately, applying conflict resolution skills and counseling techniques when necessary
  • Within designated building communities, manage the residence judicial process by addressing inappropriate or destructive conduct through fair and appropriate outcomes, and a focus on student learning and growth
  • Be familiar with, uphold and promote departmental and institutional policies and procedures
  • Initiate change, develop and implement new ideas and concepts to improve the quality of life in residence, as agreed to by the Manager, Residence Life
  • Act as a liaison for students and staff with various other student services departments
Administrative Duties
  • Communicate regularly with Residence Life Dons, the Residence Life Management Team, administrative staff and campus leadership by providing accurate and detailed information to support residence operations
  • Manage timely submission of all residence life staff documentation and ensure proper follow up occurs by the appropriate staff
  • Participate in departmental committees and task forces
  • Maintain regular office hours Monday through Friday in the Residence Life office
  • Serve as a liaison to maintenance, facilities and custodial staff.
  • Report, track and follow up on facilities issues in residence.
  • Recommend facilities improvements to enhance student development and academic success within a residential setting
  • Tour and inspect facilities to ensure building security and safety; recommend modifications in policy and procedure to upgrade safety and security of facilities
On Call Duties
  • Perform on-call duties set up to support student staff working in residence buildings. Each RLAC assumes on-call duties for the duration of Orientation Week followed by a rotating schedule where each RLAC is on-call for one full week every six weeks
Qualifications :
  • Minimum undergraduate bachelor degree plus six (6) months of experience in Residence Life
  • Proven ability to work in a continuously changing organization
  • Highly motivated and have proven leadership ability
  • Have experience developing residence communities focused on student success
  • Working knowledge of team building in a residence environment
  • Proven ability to develop and deliver training programs
  • Highly developed oral and written communication skills
  • Demonstrated creativity, initiative and an ability to complete tasks
  • An ability to interact with all levels of the university community
  • Demonstrated ability to make sound decisions
  • Posses ability to interact effectively with a large number of students formally and informally
Grade : WLUSA-07
Salary : $28.06 - $33.01
Salary Notes : This is a full-time, limited term position from May 6, 2013 - May 30, 2014. This position has the potential for renewal annually for up to three years.
Please Note :

This position is represented by the WLU Staff Association bargaining unit.


Please submit a cover letter and resume.



Wilfrid Laurier University endeavors to fill positions with the best available candidates who have the appropriate combination of education, experience, skills and abilities to successfully perform the duties of the position while demonstrating Laurier's Employee Success Factors.


Wilfrid Laurier University is committed to equity and values diversity. We welcome applications from qualified individuals of all genders and sexual orientations, persons with disabilities, Aboriginal persons and persons of a visible minority.  To obtain a copy of this job description in an accessible format, please contact Human Resources at 519-884-1970 ext.2007.

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