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Posting ID : 2408
Apply By : 5/1/2013
Position Title : Program Development Co-ordinator
Department : School of Business & Economics
Job Type : Full-time, Continuing
Campus : Waterloo
Reports To : Associate Dean of Business: Academic Programs
Position Summary :
The Associate Dean of Business: Academic Programs works in a collegial environment to: provide leadership in the development of long and short term departmental plans, goals and objectives, with regard to academic programs; to establish and maintain an organizational structure; to coordinate with functional and program areas; and to manage enrolment, courses, staffing and budgets as required in the Department of Business. Responsibilities of the Office also include program reviews and professional accreditations as well as the introduction and implementation of new programs. Several major initiatives are currently at the design stage.
The Program Development Coordinator provides project management, planning and research in support of these academic and operational functions. The position requires experience in project management and an in-depth understanding of program and curriculum development, academic processes and matters of university/faculty/staff/student governance. Primary expectations of the position include the organization and writing of new program proposals, accreditation reviews and other documents, in accordance with requirements specific to a broad range of regulatory environments. As new programs come online, the incumbent will act as program coordinator, managing day-to-day activities until a full-time program leader is required; coordination of multiple, concurrent programs is necessary. The position holds financial responsibilities including budgetary planning and oversight, as well as processing payments to faculty and external suppliers. The incumbent will interact at a professional level with faculty, students, staff and external parties, domestically and abroad. This interaction includes completion of various administrative tasks which are necessary for effective operation of the Business Department and the office of the Associate Dean of Business: Academic Programs.
Accountabilities :
Program development in consultation with the Associate Dean of Business: Academic Programs
  • Creates and administers project plans, revising as needed to meet changing expectations
  • Organizes and writes formal program proposals, with a thorough understanding of the requirements of each of the regulatory bodies associated with existing and new programs, professional designations and accreditations
  • Works with project team to identify and acquire resources
  • Coordinates with functional and program areas and other internal and external stakeholders; coordinates meetings, preparing presentations and material, taking minutes and organizing/maintaining records
  • Makes presentations on programs/projects, as required
  • Oversees day-to-day operation of multiple, concurrent projects and programs, including enrolment, courses and staffing
  • Responsible for status updates pertaining to program development and the coordination of existing programs, including new initiatives
  • Communicates effectively with all stakeholders, internal and external, using conflict management skills when necessary
  • Continuously updates skills related to and knowledge of current programs, accreditations and professional designations, new programs and accreditations, and the programs of our partners and competition
  • Researches and compiles data and statistics relating to programs and processes; contributes original research to the development of new programs/curricula; compiles data for and drafts reports related to program proposals, program reviews, accreditation applications and maintenance; conducts ad hoc research for matters pertaining to best practices and University policy
  • Contributes to planning and policy in accordance with academic regulations and provides support to the Associate Dean; drafts new regulations/policies as required; main point of contact in handling queries and complaints related to academic regulations and policies
  • Utilizes university information systems in preparing reports and statistics for internal and external use
  • Coordinates visits of accreditation reviewers (e.g., AACSB), international guests and student groups; study tours; and, working with Laurier International, faculty/student exchanges
  • Liaises with partner institutions, external agencies, government departments and prospective students, domestically and internationally, as required
  • Executes all administrative functions for committees/task forces chaired by the Associate Dean including Business Council, Coordinators & Directors (CAD), Nominations Committee and ad hoc committees
  • Tracks independent studies credits for the faculty, inputting into database; manages, negotiates and tracks marking/grading entitlement for FT and CAS members; reports to VPA’s office
  • Manages list serve for the Department of Business and provides support for business program websites, updating as required
  • Coordinates new programs until their size warrants a dedicated staff member; includes planning, scheduling, promotion, enquiries, admission materials, correspondence
  • Supervises staff related to program development and accreditation.
Administrative Support to the Associate Dean of Business: Academic Programs
  • Acts as the main point of contact for the Office of the Associate Dean of Business: Academic Programs, communicating with internal and external stakeholders and advising and updating the Associate Dean on pertinent information using good judgement and maintaining confidentiality; receives and acts upon documentation received through interoffice mail
  • Drafts and formats correspondence for the Associate Dean’s review, making amendments as required
  • Researches, develops and delivers presentations for the Associate Dean, as required;
  • Provides support for the Associate Dean in public relations and marketing activities; maintains appropriate image in representing the Associate Deans’ Office
  • Manages calendar and schedule for the Associate Dean, prioritizing requests, and compiling relevant materials (may include photocopying/printing)
  • Coordinates meetings for the Associate Dean: establishes meeting times, solicits agenda items, distributes agenda, takes and circulates notes/minutes, follows-up on action items
  • Develops and maintains files and records for the Office of the Associate Dean, using judgement to accomplish appropriate record retention and archiving.
Budget Responsibilities
  • Liaises with faculty and staff on budgetary issues on behalf of the Associate Dean
  • Develops draft budgets for the Associate Dean’s approval, including undergraduate teaching assistant and marking budgets; provides budget information as appropriate; compiles comparative data on expenses versus budget each term and on an annual basis
  • Confirms appropriateness and accuracy of expense claims before obtaining Associate Dean’s signature; processes same with university accounting department; keeps appropriate files
  • Reconciles, on a monthly basis, all budgets under the Associate Dean’s responsibility; researches discrepancies; provides monthly status reports to the Associate Dean
  • Authorized signing responsibility on behalf of the Associate Dean as designated;
  • Requests transfer of funds and troubleshoots budgetary issues as required;
  • Provides general support and information in the absence of the Administrative Assistant to the Associate Dean of Business: Faculty Development and Research
Qualifications :
  • Minimum of a bachelor’s degree and 2 years related experience preferably in a university setting. Accreditation experience is a distinct asset.
  • Knowledge of curriculum design
  • Familiarity/experience with the functional areas of business (including Organizational Behaviour, Finance, Accounting, Marketing, Operations, Policy & Economics)
  • Project management/development skills and experience
  • Experience required in developing policies and regulations
  • Excellent organizational and administrative skills
  • Ability to multi-task in high pressure situations and with changing priorities
  • Excellent interpersonal, communication and negotiation skills; must possess conflict-resolution skills
  • Self-starter and self-motivator; ability to work with little supervision
  • Experience in working independently and in a team environment is essential
  • Proven ability to do research and to write professional quality, highly complex proposals; good editing skills are required.
  • Detail oriented and the ability to execute all tasks at a very high degree of accuracy
  • Proven ability to anticipate and respond to the needs of clients to ensure service expectations are understood and met
  • Excellent computer skills, including knowledge of required software programs and troubleshooting abilities; website experience
  • Must be able to interpret a general strategic direction in order to make independent decisions; must have mature judgement skills, to assess when independent decisions are appropriate, and when they are not
  • Strong computer skills, knowledge of Banner System, i.e. Student Information System and Finance System
  • Experience in standard accounting practices; good data analysis skills
  • Presentation skills
  • Supervisory experience
  • Cross-cultural competence
  • Must present a professional image of the School at all times
  • Some lifting of light-weight materials may be involved
Grade : WLUSA-08
Salary : $30.27-$35.62
Salary Notes : This position is currently under review.
Please Note :

This position is represented by the WLU Staff Association bargaining unit.


Please submit a cover letter and resume.



Wilfrid Laurier University endeavors to fill positions with the best available candidates who have the appropriate combination of education, experience, skills and abilities to successfully perform the duties of the position while demonstrating Laurier's Employee Success Factors.


Wilfrid Laurier University is committed to equity and values diversity. We welcome applications from qualified individuals of all genders and sexual orientations, persons with disabilities, Aboriginal persons and persons of a visible minority.  To obtain a copy of this job description in an accessible format, please contact Human Resources at 519-884-1970 ext.2007.

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