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|Date Posting Closes - External
||Central Academic Unit
||Full-time, Limited Term
||Manager, Academic Advising
||The Academic Advisor works under the direction of the Manager: Academic Advising. The principal responsibility of the Co-ordinator is co-ordinating and providing academic information and guidance to students at the Brantford campus. The Academic Advisor is responsible for collaborating on academic processes at the Brantford campus.
The advisor corresponds with staff at both campuses and institutional partners regarding student academic issues. The academic advisor must operate with thorough knowledge of University programs and the ways in which University regulations and their application to the programs at the Brantford Campus. He or she must work with a high level of accuracy. The advisor will often see students during periods of personal crisis, and must provide prompt, sympathetic and appropriate academic counsel.
The Academic Advisor supports the academic success of the students at the Brantford Campus in collaboration with the Faculty of Liberal Arts, Faculty of Human and Social Sciences, Faculty of Social Work, and the School of Business & Economics, as well as other departments as required including Admissions, Records, Student Awards, the Business Office, Laurier International, Learning Services, Wellness, and other areas as needed.
• Consults routinely with the Academic Advising team, the Registrar’s Office, Student Affairs and institutional partners as needed for the purposes of information exchange and problem solving.
• Assist with the coordination of LORIS registration, first year registration guide, returning student guide and the creation of course filters.
• Develop resources for students, including planning sessions, developing and approving promotional material, preparing proposals for funding, delivering relevant sessions, organizing the staff and co-ordinators involved, and supervising student staff.
• Under the supervision of the Manager: Academic Advising, directs the academic content of the Academic Advising section of the Campus Web site, including making recommendations about style and organization, developing and updating content, working with graphics, creating forms and providing training to other content editors.
• Administer the progression and graduation determinations for the students at the Brantford campus, including, calculating GPA, making recommendations regarding special accommodations, and determining eligibility of relevant student graduation requirements.
• Collects, organizes and analyzes data on enrolment and student performance.
Assisting Students with Academic Success
• Provides guidance and information to current and incoming students in all programs at Laurier Brantford, including degree requirements, course sessions, and relevant regulations and procedures in relation to their academic success.
• Refers with recommendations permissions and other materials requiring a decanal signature to the Dean as appropriate and communicates decisions to the Registrar’s Office.
• Assesses student needs during periods of personal and academic crisis and provides procedural guidance on petitions, withdrawal from the University and other academic issues as well as making recommendations regarding student success plans.
• Responds to the changing needs of students through the development of delivery of information sessions for students regarding academics, social media campaigns, LBTV advertising and posters.
• In collaboration with the Registrar’s Office, assists with the registration process for Brantford students including approving registration documents, responding to in-person, email and telephone inquiries from students regarding course registration and following-up with appropriate department to ensure student issues are resolved.
• Assist in the development of transition and retention programming for new and returning students.
• Coordinates the refining and expanding of the overall academic advising process including the organization of individual and group advising as well with web advising for all programs.
• Establish and Maintain contact with personnel involved with Academic Advising at Canadian Universities.
• Continue Professional development through affiliation and participation in academic advising associations.
• Other activities/responsibilities as assigned by the Manager: Academic Advising, in the support of the function of Academic Advising, including representation on committees, providing input to university publications, conducting research, attending conferences, workshops, promotional events, etc.
||• Minimum bachelor’s degree from a post-secondary institution plus one (1) year previous experience providing academic guidance and counseling in a post-secondary environment
• Demonstrated comprehensive understanding of academic programs, procedures and policies at the undergraduate level
• Demonstrated skill in providing resources and services to prospective students, parents/guardians to support the transition to university life and learning
• Demonstrated skill and interest in providing academic advice and effective advising skills
• Demonstrated sensitivity and discretion in interacting with the internal/external community in regards to petitions, probation, academic misconduct and other academic matters
• Proven ability to identify problems and to deal with difficult situations by probing for information, analyzing complex situations and providing solutions
• Proven ability to respond quickly and decisively in a crisis situation in a calm and reasonable manner
• Excellent verbal communication skills including the ability to handle a wide range of queries and problems with discretion, compassion and firmness as required
• Proven experience as a team player and leader
• Detail-oriented and a high degree of accuracy in the performance of all tasks
• Exceptional customer service skills
• Demonstrated initiative, ability to work independently and under pressure
• Excellent technical skills including knowledge of Word, Excel, Banner and Cognos.
• An understanding of the course offerings, strengths and academic culture of the programs at the Brantford Campus.
• Highly organized and adaptable to changing situations despite time pressures.
• Ability to present a professional image of the Campus to all contacts.
• Dedication to the job including the ability to manage shifting priorities and new initiatives
||31.69 to 35.42 hourly rate for 20 hours per week
||This is a part-time, limited term position from August 25 - April 30, 2015; 20 hours/week.
Please submit a cover letter and resume.
Wilfrid Laurier University endeavors to fill positions with the best available candidates who have the appropriate combination of education, experience, skills and abilities to successfully perform the duties of the position while demonstrating Laurier's Employee Success Factors.
Wilfrid Laurier University is committed to equity and values diversity. We welcome applications from qualified individuals of all genders and sexual orientations, persons with disabilities, Aboriginal persons and persons of a visible minority. To obtain a copy of this job description in an accessible format, please contact Human Resources at 519-884-1970 ext.2007.