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Posting ID : 2390
Apply By : 3/27/2013
Position Title : Educational Development Program & Events Co-ordinator
Department : Educational Development, Teaching Support Services
Job Type : Full-time, Limited Term
Campus : Waterloo
Reports To : Manager, Educational Development
Position Summary : This job is responsible for the marketing and coordination of events, conferences and workshops as well as facilitating the services, supports and resources of the Educational Development (ED) Office. The incumbent is the key contact person for all ED initiatives, events, and programs. Additionally, this job provides general administrative support to the ED Manager and backup support to all other departments in the Office of Teaching Support Services, as required.

The nature of the position requires an individual who is professional in nature, self-motivated, can handle multiple demands with simultaneous deadlines, who can plan ahead and anticipate needs, and who has an interest in, knowledge of and background (work/education) in event coordination, marketing, administration, and education. It is essential the ED Assistant be comfortable dealing with a variety of clients including students, faculty, staff, administrators, and volunteers as well as other academic institutions, external organizations, and stakeholders. This position requires an educational background in order to develop pedagogically sound programming and to establish relevant resources for the Laurier community.
Accountabilities :
Event Coordination
  • Organizes conferences, events and meetings for ED events (e.g., Annual Teaching Day, New Faculty Orientation) at all Laurier campuses as well as external events (as needed) for which TSS is an event partner/co-host
  • Coordinates the implementation of all event planning (e.g., presenters, registration, room bookings, work orders, promotional and archiving needs, media technology, catering)
  • Responsible for the creation of each event project plan, including timelimes, budgets, and resources
  • Attends each major event as the ED on-site co-ordinator providing onsite registration, volunteer co-ordination, and troubleshooting
  • Makes recommendations regarding the format and content of events based on web research, participant feedback and program evaluations
  • Prepares post-event reports and follow-up (e.g., budget summary, participation statistics, evaluation reports, updating event database)
  • Establishes positive relationships with internal departments and external companies/organizations to efficiently meet individual event requirements
  • Reviews proposal submissions for conferences and events
  • Contacts event participants to determine impact and provide additional resources
Marketing / Communications
  • Designs and implements ED marketing, promotions, and resource materials for ED services, events and programs (e.g., flyers, event postings/announcements, web pages, handbooks, program materials) using a variety of software programs
  • Facilitates distribution of advertising materials through various print and electronic means
  • Responsible for the creation, maintenance and updating of department accounts in social media; makes recommendations for use appropriate to target audience
  • Coordinates the editing and annual update of guideline and reference documents for campus-wide use (e.g., New Faculty Handbook, TA Handbook)
  • Works independently and in collaboration with others to design/edit materials and create reports. This may involve Internet/library research, interviews, writing documents that reflect different audience and contexts
  • Develops and maintains the ED website to ensure currency of information and effectiveness as a communication tool
  • Liaises with academic and service departments to coordinate and promote events, programs and services
  • Answers general, in-person, telephone, and email inquiries about the EDEV program
Program Coordination
  • Coordinates logistics and implementation of ED programming including, but not limited to: non-credit graduate teaching courses, Course (Re)Design Institute, New Faculty Mentoring, and Instructional Development Grants
  • Liaises with different members of the Laurier community (e.g., staff, students, faculty, administrators) for various aspects of ED programming
  • Administers Instructional Development grant accounts, including monitoring account activities, advising grant recipients on procedures for use of funds
  • Reviews office practices and policies, makes recommendations to the ED Manager, and implements resulting changes
  • Administers in-class midterm feedback tools
  • Mindful of Laurier culture and structure as it relates to ED programming and communications
  • Introduces workshop speakers and participates as needed
  • Supports the preparation of various award nominations (e.g., inquiries, package design and editing)
Educational Development Resource Centre
  • Advises patrons in selecting resources
  • Makes recommendations for new acquisitions based on a review of the educational literature and program needs
  • Orders materials and coordinates the renewal of subscriptions as required
  • Coordinates the cataloguing of new resource materials with the Library
  • Charges and discharges materials using the Library’s cataloguing system; coordinates requests for library holds to and from our centre
  • Ensures Library software and printing hardware is in working order, requesting updates and maintenance as needed
  • Inventories ED resource holdings annually and determines which items need attention (e.g., ensures lost/missing books replaced; identifies popular items for which additional or alternate formats may be purchased; requests library reports of ED holdings)
  • Sources materials to promote to the Laurier community in association with ED programs, services, and events
  • Creates and maintains participant databases and registration systems associated with ED operations; trains and supports others in their use (internal/external to TSS)
  • Maintains the currency and organization of office files, promotional/resource materials
  • Monitors and orders office, event, and program supplies
  • Coordinates meetings for the ED Manager and TSS Director and enters appointments into their Groupwise calendar as requested
  • Prepares letters/minutes as requested in support of ED initiatives
  • Ongoing supervision of 1 or more undergraduate students, the Graduate TA Associates as well as occasional floaters
  • Assists the ED Manager in compiling data and contributing written material to the department’s annual report, including successes and recommendations for future programming/services
  • Assists with year-end inventory of materials, supplies, and materials for Online Learning
  • Provides back-up support to other units in Teaching Support Services
Qualifications :
  • College diploma in education or a related field, as well as a minimum of 3 years of related work experience
  • Knowledge of and familiarity with educational literature
  • Strong interpersonal, oral/written communication, and customer service skills
  • Ability to exercise good judgement and professional sensitivity appropriate to the audience, context, and environment
  • Demonstrated project management skills (can work with multiple deadlines and interruptions and within budget)
  • Responsiveness to and flexible with changing office priorities especially in time-sensitive situations
  • Possesses a creative flair and understanding of the creative process
  • Attentive to detail and accuracy of work
  • Works with discretion and maintains client confidentiality
  • Self-motivated and able to work independently and as part of a close knit team
  • Proficient in conducting Internet and library research and database tools
  • Demonstrated knowledge of and proficiency using e-mail and browser applications, Microsoft Office Suite, online social media (e.g. Facebook), desktop publishing programs (e.g. Publisher), graphic design programs (e.g. Photoshop), HTML editors (e.g. Dreamweaver)
  • Experience with the design of flyers, programmes, and other promotional materials
  • Knowledge of the University’s internal structure, operations, policies, culture and collective agreements an asset
  • Knowledge and proficiency using Banner an asset
  • Must be able to lift and carry boxes/materials weighing up to 30lbs
  • Valid Ontario driver’s license and willing to travel offsite to work at other Laurier campuses and event settings as needed
Grade : WLUSA-07
Salary : $28.06-$33.01
Salary Notes : This is a full-time, limited term position from April 29, 2013 to July 18, 2014.
Please Note :

This position is represented by the WLU Staff Association bargaining unit.


Please submit a cover letter and resume.



Wilfrid Laurier University endeavors to fill positions with the best available candidates who have the appropriate combination of education, experience, skills and abilities to successfully perform the duties of the position while demonstrating Laurier's Employee Success Factors.


Wilfrid Laurier University is committed to equity and values diversity. We welcome applications from qualified individuals of all genders and sexual orientations, persons with disabilities, Aboriginal persons and persons of a visible minority.  To obtain a copy of this job description in an accessible format, please contact Human Resources at 519-884-1970 ext.2007.

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