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Organization Overview VON is Canada's largest, national, not-for-profit, charitable home and community care organization. We are a national health organization and registered charity offering a wide range of community health care solutions that meet the needs of Canadians from coast to coast. VON is committed to continuous quality improvement and is accredited by the Accreditation Canada.
Position Title Information Technology - Systems Analyst - Temporary Full Time
Employee Group Full Time Term Contract
FTE Status 1.0
Hours Per Week 37.5
Job Summary
VON Canada is currently looking to fill a 18 month contract position for an Information Technology Systems Analyst, working within a team environment, to implement an enterprise wide project. An opportunity exists beyond the initial contact term for extension, depending on success of the project implementation.
 
Reporting to the IT Director, Information Technology, the IT Systems Analyst will primarily be responsible for systems analysis for deployment of mobile communications technology devices, configuration and support of the associated back office hardware platforms. In addition, the successful candidate may be called upon to perform systems analysis and configuration of additional platforms, associated with the primary project.
 
This position may be located in Halifax, Ottawa, Toronto or other location to be discussed.
Responsibilities
  • Support the VON technical environment
  • Configure and modify MS Windows Server environment as requested
  • Identify IT requirements, risks and mitigation strategies associated with IS and IT projects
  • Work with Telus to ensure continued operations of server and network infrastructure environments
  • Work with VON IS project teams to complete IS/IT projects as scheduled
  • Develop a solid understanding of the VON application and technical environment
  • Troubleshoot and resolve technical problems
  • Work as a member of IS project teams to ensure timely and effective delivery of ICT solutions
  • Interact with third party vendors to ensure timely and effective delivery of goods and services
  • Provide regular written and oral status updates to project teams, stakeholders and VON management
  • Help develop and implement ICT policies and procedures
 
Work Conditions and Physical Capabilities: Fast-paced environment; Attention to Detail; Lift and carry using appropriate lifting techniques; Bend, push, pull, grip, reach, kneel, crouch using good body mechanics; Walk, sit, stand, climb stairs; Repetitive fine hand movements
Qualifications
  • Post secondary education desired
  • Minimum 3 -7 years work experience in information technology and systems configuration
  • Ability to multi-task and balance competing priorities essential
  • High level of organizational and interpersonal skills
  • Excellent written and verbal communication skills
  • Ability to work independently and competently in a fast paced environment
Other Relevant Information
Description of IT environment:
  • Virtualized (ESXi hosted) - Windows Server 2003/2008 with >30 physical servers
  • Server hosting and support is provided by a managed services partner
  • HP Proliant DL360/DL380 platform with SAN & locally attached storage
  • Segmented data centre LAN
  • MPLS WAN and site to site VPN connections over various ISPs linking VON sites to data center hosted computing resources
  • Application access via Citrix MetaFrame XP Presentation Server and MetaFrame XP for Windows
  • Corporate applications - Procura, MS Exchange 2003/2010
  • Department applications - CIMS, Goldcare
  • Application and technical support via Citrix and/or RDP
  • Avaya / Nortel BCM telephony environment
 
Skills
  • Systems administration of Windows servers using the Windows Server Console
  • Experience in working with client server, web based, database and stand alone applications
  • Administration, configuration and support of MS Windows Server computing environments, including systems software:

                  o Uniprint, VMWare, Citrix XenApps, IIS, RDP, Terminal Services, NetBackup, BackupExec

  • Understanding of

                  o Technical architecture and infrastructure concepts and issues

                  o Windows Server based client / server applications
                  o Citrix environment and application hosting
                  o TCP-IP WAN and LAN networks
                  o Telecommunications infrastructure, line and switch technologies servicing the Canadian market
Date Posted 11/4/2013
Deadline Date 11/11/2013
Site Greater Halifax District
City Halifax, Ottawa or Toronto
Province Nova Scotia [NS]
Compensation & Benefits Overview

VON Canada offers the following benefits:

 

  • Career advancement opportunities
  • Training and skills development
  • Flexible hours
  • Competitive compensation
  • Group benefit coverage
  • Pension plan
  • Annual vacation and sick leave entitlement
  • Employee assistance program
  • Employee recognition programs
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