| Key Qualifications: Grade 12 Education or equivalent Previous related experience in a hospital environment is a definite asset Effective communication and interpersonal skills to respond to customers Pleasant and courteous telephone manner is essential Previous scheduling experience is an asset Ability to manage workload in a fast-paced multi-task environment Demonstrated ability to work independently Strong organizational skills are essential Positive work performance and attendance record essential Strong communication in English is essential Good working knowledge of PC computers Position Summary: You will be responsible for the effective and efficient support of all internal customers requesting service through the Customer Support Call Centre Enter/Dispatch tasks to staff using various types of software/communications devices Follow up on staff task completion Assign wireless devices to staff Enter, update and print schedules and rosters Enters weekly attendance and payroll data Any other tasks as assigned |
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