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Organization Overview
 Trillium Health Partners is a newly merged hospital serving Mississauga, West Toronto and the surrounding communities. It is one of Ontario’s largest community-based academic health networks and has a teaching affiliation with the Mississauga Academy of Medicine at the University of Toronto Mississauga.
Industry Healthcare and Medical Services
Site/Location Mississauga Hospital
City Mississauga
Title Customer Support Associate-Corporate Services-Customer Support Call Centre
Job ID 13115
Job Type Casual
Department Customer Support Call Centre
# of Positions 2
Division Capital Planning, Redevelopment & Corp Services
Role Level Administrative Services (AS02) - $21.47 - 25.37
Hours of Work/Shifts Days
Statutory Holidays
Date Posted 3/5/2013
Internal Deadline 3/12/2013
Position Description Key Qualifications:      
Grade 12 Education or equivalent
Previous related experience in a hospital environment is a definite asset
Effective communication and interpersonal skills to respond to customers
Pleasant and courteous telephone manner is essential
Previous scheduling experience is an asset
Previous experience with payroll data entry is preferred
Ability to manage workload in a fast-paced multi-task environment
Demonstrated ability to work independently
Strong organizational skills are essential
Positive work performance and attendance record essential
Strong communication in English is essential
Good working knowledge of PC computers
Position Summary:
You will be responsible for the effective and efficient support of all internal customers requesting service through the Customer Support Call Centre
Enter/Dispatch tasks to staff using various types of software/communications devices
Follow up on staff task completion
Assign wireless devices to staff
Enter, update and print schedules and rosters
Enter weekly attendance and payroll data
Any other tasks as assigned

    Trillium Health Partners is committed to fostering a healthy and positive work environment in accordance with applicable legislation, including the Occupational Health and Safety Act and Regulations, as well as the organization’s policies and procedures.


We will accommodate your needs under the Ontario Human Rights Code.
Applicants must be eligible to work in Canada.
We would like to thank all applicants for their interest in this position, however, only those selected for an interview will be contacted.
Date Added 3/5/2013
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