Position Details

Toromont Cat - Careers

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Organization Overview
Are you seeking a career with a great employer and can put your technical aptitude in high gear? Toromont CAT is seeking high calibre Field Service Technicians and if you have a strong customer focus, would like you on our team. 
Toromont CAT has a broad and diverse customer base that will provide consistent variety to exercise all facets of your interest and aptitude. We pride ourselves on our superior products, exceptional customer service and our outstanding team of professionals. Toromont CAT also offers a challenging and rewarding environment with great benefits and active career advancement.
Our key to success is hiring the best!
Location Thunder Bay Branch
City Thunder Bay
Province Ontario [ON]
Country Canada [CA]
Position Field Service Technician
Job ID# 846
Reporting To Service Supervisor
Key Accountabilities
  • Undertake field service assignments throughout the Thunder Bay and surrounding areas
  • Diagnose mechanical problems using Caterpillar testing equipment
  • Repair Caterpillar forestry, construction, mining & earthmoving equipment within the established time standards
  • Prepare accurate service reports and service documentation in an accurate and timely manner
  • Maintain good customer relations
  • Promote and participate in workplace safety, environmentally sound and healthy behaviours and objectives at all times in support if Toromont’s Health and Safety Policy/ Programs and best practices
Key Qualifications
  • Must be a Certified Mechanic with a minimum of 5 years experience in the repair and service of heavy equipment
  • Must possess good knowledge of Caterpillar products and systems
  • Must possess good interpersonal, communication and customer service skills
  • Must have a good driving record (a copy of drivers’ abstract may be required)
  • Must have a working knowledge of CAT E.T., SIS & DBS along with basic computer skills.
  • Ability to adapt to on-call working schedules and willing to travel
  • Excellent customer service and organizational skills
  • Knowledge and workings of electrical and hydraulic systems would be a definite asset
  • Working knowledge of competitors’ equipment would be an asset
  • Bilingual in English and French would be an asset

Toromont CAT is an equal opportunity employer who recognizes and values diversity.
Functional Area Technician
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Toromont Cat - Careers