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Organization Overview
Toromont Cat has a broad and diverse customer base that will provide consistent variety to exercise all facets of your interest and aptitude. We pride ourselves on our superior products, exceptional customer service and our outstanding team of professionals. Toromont Cat also offers a challenging and rewarding environment with great benefits and active career advancement.
 
 
Do you have high integrity and strong work ethic?  We are seeking Field Service Engineer to contribute to the growth of Toromont’s Electrical Service business through ongoing collaboration with customers, power systems teams and the Cat switchgear customer support group to identify and leverage strategic growth opportunities and provide field integration support for Cat switchgear.  Our key to success is hiring the best! 
 
  
At Toromont Cat we offer our Employee's... 
Competitive compensation, access to our Health and Wellness Program, Pension, Employee Stock Purchase Plan and RRSPs, Community Involvement Opportunities, Development through our employee Skill Building Courses (providing you with skills to build your career) and Group Medical Benefits including up to 100% Prescription Coverage (Recipients of the Drug Plan Benefits Canada Award).
Location Power Systems Brampton
City Brampton
Province Ontario [ON]
Country Canada [CA]
Position Field Service Engineer
Job ID# 1894
Reporting To Electrical Service Supervisor
Key Accountabilities
  • Maintain a high level of competency with Cat switchgear and power generator technology to support field integration
  • Provide PLC support for systems integration, repair or system upgrades
  • Identify, develop and leverage strategic growth initiatives with regards to the electrical service business
  • Develop and maintain positive and effective collaborative relationships with internal and external customers
  • Support and train Toromont service technicians on Cat switchgear installations
  • Provide regular feedback on Cat switchgear pertaining to continuous improvements
  • Provide 24-7 customer support on a rotation basis within the Field Service Group
  • Conduct customer orientation training on newly commissioned equipment
  • Participate in safe work and environmentally sound behaviours and objectives at all times in support of Toromont’s Health and Safety Policy/Program(s) and best practices
Key Qualifications
  • Electrical Engineering Degree or Diploma preferably with a PEng or CET designation
  • Minimum 5 years’ experience in the field of electrical power generation systems and Cat Switchgear Certification
  • Effective communication and relationship building skills to collaborate across all levels of internal and external customer teams
  • Ability to effectively support customers from initial contact through to resolution of all issues with all parties as necessary
  • Ability to deliver effective results/solutions while balancing the interests of our business with the customers’ needs
  • Defined understanding of, and experience within the power systems marketplace with focus on the electric power generation business
  • Attention to detail with efficient analytical/problem solving and decision making skills often involving complex situations
  • Flexible in ambiguous situations with the ability to prioritize and adapt to change in a fast-paced, deadline driven environment
  • Self motivated, independent and a team player with a sense of urgency, effective presentation skills and coaching capacity
  • Willing and able to work outside normal business hours as required to meet customer schedules including on-call availability
  • Strong computer skills with knowledge of Microsoft Office Applications, CAT SIS and DBS would be an asset
  • Willing and able to travel to remote locations to support operational requirements
  • A valid Driver's License and clean driver's abstract

 

 Toromont Cat is an equal opportunity employer who recognizes and values diversity.

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