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Title Secretary, Learning Centres
Job ID 12S-1077
Division/Department Centre for Academic Excellence
Campus/Site Newnham Campus
Job Classification Support
Job Type Full Time
Position Overview Reporting to the Manger, Learning Centres, the incumbent provides administrative support to the Manager, Learning Centres. In this capacity, the incumbent supports the Learning Centre operations at the four main Seneca Campuses by supporting the Learning Centre Support Officers and other Learning staff. The incumbent also provides front line reception to students visiting or phoning the Newnham Learning Centre, and refers them to the appropriate services within the Learning Centre or other service departments at the campus.
Responsibilities • Provides front desk reception to students, staff, faculty and parents of College who visit or phone the Newnham Learning Centre.
• Greets students and visitors, verifies appointment time and tutor, and helps maintain a smooth flow between the tutors’ appointments.
• Demonstrates the Web Appointment Booking System (WABS) and other computer software and programs to new staff and students.
• Informs new and/or struggling students of services and workshops available to them
• Provides information on the programs and services provided by the department and the College as a whole
• Assists with the collection and processing of part time contracts, payroll information and OWSP applications for student tutors
• Collects and processes part-time payroll for Manager’s approval
• Receives staff absence notices, maintains daily attendance records
• Responds to new staff and tutor needs (mailboxes, name tags, log books, email accounts, keys, computer equipment, phones, etc.)
• Completes and processes printing and copying requests
• Assists in the collection of statistical information from staff and tutors, on student appointments and workshop attendance
• Distributes mail within the Learning Centre
• Maintains and orders office and workshop supplies for all Learning Centres
• Other duties as assigned
Qualifications • Minimum 1 year certificate in Office Administration or a related field or equivalent.
• 1 year customer service experience ideally within an education environment
• Experience working with a diverse student population, including experience working with persons with disabilities or other social barriers.
• Proficiency with MS Word, Excel, PowerPoint, and web-based booking systems/databases.
• Strong organization and multi-tasking skills.
• A broad knowledge of student services typically available at post-secondary institutions is an asset.
Hourly Wage Rate Payband D: Start rate $21.48 , Maximum rate $24.87
Weekly Hours of Work 35 hours (overtime as required). Monday to Friday: 9:00 AM to 5:00 PM
Required Date January 3,2013
Posting Date October 22,2012 External
Closing Date October 29,2012
To Apply Click on “Apply Now” below. Applications must be submitted online by the closing date and must include a covering letter and resume (as one document) in Word or pdf format. 
 
Note: A skills assessment may be administered and proof of degrees, credentials or equivalencies from accredited regional or federal post secondary institutions and/or their international equivalents will be required at the time of interview.
 
Seneca College is committed to diversity and encourages applications from all qualified candidates, especially aboriginal persons, francophones, members of sexual minority groups, persons with disabilities, visible minorities and women.
 
We thank all applicants for their interest in this position, however only those selected for an interview will be contacted.
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