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Title Test Centre Clerk
Job ID 12S-1106
Division/Department Office of the Registrar
Campus/Site Newnham
Job Classification Support
Job Type Full Time
Position Overview Reporting to the Associate Registrar, the incumbent is responsible for administering, securing and controlling testing within an extended day/week operation. The responsibilities include, but are not limited to, direct responsibility for training and monitoring part-time staff, ensuring smoothly functioning facility operations (front desk, computer based and conventional testing, Skills Assessment and Admissions Testing, controlled test management) and support to the Co-ordinator in sundry areas such as scheduling testing activities and staffing.
The incumbent is responsible for maximizing effective, efficient, secure and controlled testing for both day and evening College operations as a whole as well as for external examinations.
Responsibilities • Schedules and invigilates all forms of testing in a timely, efficient, friendly and accurate manner in accordance with Test Centre Guidelines, Academic Policies and prescribed requests.
• Liaises with the Chairs, Co-ordinators, Faculty, staff and students regarding special test requirements.
• Structures, updates and maintains testing files for Independent Studies and Continuing Education.
• Each semester, new Test Books are required for Independent Studies and Continuing Education as courses are added, amended or deleted and new faculty are involved.
• Each semester incumbent works with Distance Learning department to set up files and administer tests for Ontario Learn within one week deadlines.
• Trains part-time staff as required on an ongoing basis.
• Processes test results on computerized systems for Skills Assessment (English and Math/ASET) and admissions testing. Prepares the necessary documents for the transfer of Skills Assessment results to the College computer system. Uses the computer assisted scheduling system to make appointments for Computerized Placement Tests and call outs when needed.
• Plans and schedules part-time staffing rotations to meet variable testing demands and performs other duties as required.

Qualifications • 1-year certificate (or equivalent) in Office Operations/Computer Applications/Business.
• Minimum of 2 years office experience in a fully computerized environment associated with high volume, detail and customer service.
• Ability to apply advanced reading, writing and math skills.
• Strong human relations in order to effectively work with a multi-cultural/racial/able mix of students and faculty; ability to interact with ease and effectiveness and make sound judgement decisions independently.
• Excellent communication and listening skills; maturity to problem solve; ability to handle stress and work under pressure, while maintaining customer service relations with faculty, students, parents, and sponsoring agencies. The complexity, diversity and pressure of this position require the incumbent to be an excellent manager of time, people, processes and stress.
• Ability to organize work load; establish priorities and work with minimal supervision. A keen eye for detail.
• Working knowledge level of computers and the following programs – Windows, Microsoft Office, Lotus, SSAM Software, CPT testing.
PLEASE NOTE: This position includes light lifting up to 5 to 20 kg or 11 to 44 lbs on occasion.
Hourly Wage Rate Payband E: Start rate $23.09 , Maximum rate $26.76
Weekly Hours of Work 35 hours (overtime as required). Monday to Friday: 9:00 AM to 5:00 PM
Required Date As Soon as Possible
Posting Date December 20, 2012 External
Closing Date January 04, 2013
To Apply Click on “Apply Now” below. Applications must be submitted online by the closing date and must include a covering letter and resume (as one document) in Word or pdf format. 
 
Note: A skills assessment may be administered and proof of degrees, credentials or equivalencies from accredited regional or federal post secondary institutions and/or their international equivalents will be required at the time of interview.
 
Seneca College is committed to diversity and encourages applications from all qualified candidates, especially aboriginal persons, francophones, members of sexual minority groups, persons with disabilities, visible minorities and women.
 
We thank all applicants for their interest in this position, however only those selected for an interview will be contacted.
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