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Business Unit ClaimsPro
Region Western
Location Whitehorse
Province Yukon Territories [YT]
Position Title/Titre du poste Administrative Assistant - Whitehorse - 9 month term
Job ID/ID Travail 1663
Postion Reports to [Title] Branch Manager
Role Summary The successful candidate for this position will have the opportunity to participate as part of a dynamic team that provides quality service to internal and external clients. They will display their customer service centric approach inherent in their day-to-day activities and will be a key contributor to the success of the office by providing excellent administrative support to all team members including, but not limited to: Branch Manager, Adjusters, Clients and Peers.

SCM Insurance Services is a company of opportunity and excitement – we are looking for the right candidate to join us!
Competencies required to succeed • Detail Oriented
• Customer Service oriented
• Action oriented
Responsibilities • Greet visitors to the office
• Answer phones and direct calls to appropriate persons
• Process and accept courier packages, Process incoming and outgoing mail.
• Open and date stamp incoming mail/couriers/faxes and distribute to employees
• Open new client claims and set up in the system
• Assist with statement typing
• Other duties as assigned
Accountabilities [and to whom] • Delivery of administrative support services to Branch Manager, Adjusters and Clerical team members.
Education, knowledge and experience required • Grade twelve diploma
• Previous experience within a dynamic team will be given preference.
• Minimum 1 - 3 years experience in an administrative support role is required
• Previously demonstrated ability to execute high attention to detail
• Demonstrated ability to manage changing priorities and proven organizational skills
• Demonstrated behaviors showing initiative behaviors and follow-up skills
• Demonstrated ability to maintain a high level of confidentiality
• Demonstrated professionalism and work ethic
• Proven ability to contribute to and work well within a team environment
• Intermediate experience with Word, and strong Excel skills are required
• All other computer applications –must have the aptitude and ability to learn as required
Date Added 6/4/2013
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