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Business Unit SCM Insurance Services
Region Western
Location Edmonton
Province Alberta [AB]
Position Title/Titre du poste Office Administrator
Role Summary

SCM is the largest independent, privately-owned provider of claims management, risk management, and related services in Canada. It is our commitment to strategically evolve our services and expertise to support the ever-changing challenges of our clients. Innovative technology, expert staff, and solid customer service are the hallmarks that distinguish SCM Insurance Services.

Located in Windermere, Edmonton, SCM affords our employees an excellent workplace with easy access, free parking, a roof top patio, and convenient access to shopping.We are currently looking to add an Office Administrator to our Finance team. In this role, you would use your attention to detail and client service to ensure that our office runs effectively, whether that be issuing cell phones, shipping documents, or assisting with AR/AP.  The Finance team is about 20 people which supports 5 companies and over 1500 employees all across Canada

Detailed duties include:


Providing  assistance to finance department where needed, including:


1.    Data Entry Assistance – Assist Accounts Receivable with data entry of deposits

2.    Courier – Assist in creating shipping documents

3.    Vendor Support and Filing – Assisting with filing of Accounts Payable vendor payments and Vendor Remittances.

4.    Corporate Programs Administration – Provide support to corporate programs on national contracts by administering to corporate policy

5.    Other Duties supporting Finance Department as required.


General Management of the Edmonton corporate location, including:


1.    Managing building security portfolio –security authorization, FOB’s administration, security card administration, security camera,

2.    Managing building maintenance and upkeep – Liason with landlord and major building issues and coordinating with vendors other building issues/ maintenance (janitorial).

3.    Managing phone system. Providing assistance to office contacts with WilliamsTel phone systems. Processing invoice payments and reconciliation for WilliamsTel . Manage phone system at corporate location (add lines, terminating lines, other issues as arises).

4.    Managing Business Card portfolio – Review and enter submissions for requests and maintain relationship with providers.

Competencies required to succeed
  • Tends to seek a role in which guidelines are provided and there is an opportunity to check with others when required; and by the opportunity to improve their skills.
  • Is motivated by: measurable goals; an opportunity to develop structures and systems; confirmation of their contributions - and input on how they can improve their performance.
  • Seeks recognition for their attention to detail; their ability to accept and follow guidelines; and produce dependable work.
  • Prefers a work environment largely emphasizing cooperation and teamwork, as well as allowing certain discretion in making personal decisions; additionally where opportunity is provided for individual skill improvement.
  • Is motivated by participating in group projects and having opportunity to demonstrate personal abilities; has an interest in overseeing others where a collaborative approach can be supported.
  • Seeks recognition for teamwork or team supervision efforts and results; also seeks to be acknowledged for their proficiency, competency and experience.
  • Prefers a work environment which focuses on the personal completion of tasks, analysis, and investigation.
  • Is motivated by learning opportunities, technical activities and having latitude for creating/applying their own approach; also by opportunities to contribute helpful analysis - often by simply communicating the facts.
  • Seeks recognition for their ability to beneficially critique ideas and provide technical explanation.
  • Prefers a steady work environment with generally predictable activities and minimal interruptions.
  • Is motivated by the opportunity to plan their work and follow a process in completing their tasks.
  • Seeks recognition for their patient response to interruptions and systematic approach to accomplishing their tasks.

    Education, knowledge and experience required  
    • Completion of post-secondary education in office administration or equivalent education
    • 5+ years minimum work experience as an administrative assistant to a group of managers
    • Strong working knowledge of Microsoft Word, Excel, Outlook etc.
    Date Added 4/8/2014
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