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Business Unit ClaimsPro
Location Edmunston
Province New Brunswick/Nouveau-Brunswick [NB][N.-B.]
Position Title/Titre du poste All Lines Adjuster - Edmunston, N.B.
Job ID/ID Travail 1617
Role Summary Responsible for the investigation and adjusting of “All Lines” claims, the successful candidate provides ClaimsPro standard quality service and facilitates prompt and equitable settlement of claims within the parameters of corporate policies and standards as well as initiates and follows-up on business development opportunities. Other duties as required
Competencies required to succeed The Independent Adjuster actively adjusts claims while ensuring that business development opportunities are maximized. This involves marketing and follow-up of opportunities in a timely manner. The profile duties create a dynamic portfolio requiring extremely well-honed organizational skills that enable day to day activities to be completed while allowing efficient and effective progress of file management activities.

Education, knowledge and experience required A combination of education and experience equivalent to a University degree with minimum 1 year’s experience.
Adjuster’s license or CIP
Bilingual
Ongoing commitment to education and learning.
Effective analytical skills, including identification of cause and effect dynamics
Good investigative manner
Able to draw valid conclusions and effectively communicate them.
Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations including analysis of comparative information.


Advanced communication skills including:
Effective written skills including those of a technical nature
Effective oral skills, including listening, interviewing, negotiating, must be able to flex style appropriate to audience. Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner.
Proactive and positive approach to customer service ensuring that all inquiries are effectively dealt with in a timely manner.
Strong interpersonal skills allowing you to effectively deal with conflict and difficult situations. Strong commitment to ongoing education and learning.



Mobility is an important criteria of the profile requirements. Travel is often required on a daily basis at times outside regular business hours. There are some occasions that require adjusters to be away from the office for short (1 – 2 days) to medium term (2- 4 weeks) time periods depending on the nature of the claims. There may be opportunities for permanent relocation for individuals with initiative, capability and interest.

Compensation is ideal for the self motivated individual and involves tiering of rewards based upon a billable hour’s format. Extraneous compensation will include benefits for use of car and cell phone.
Date Added 4/17/2013
PRIORITY LEVEL P1
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