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Business Unit XPERA Risk Mitigation and Investigation
Region Central
Location GTA
Province Ontario [ON]
Position Title/Titre du poste Special Investigator - GTA
Job ID/ID Travail 2105
Postion Reports to [Title] Branch Manager
Role Summary This position will deliver quality and timely investigations through the implementation of the best practices, uniformity and building relationship with our clients.
Competencies required to succeed
  • Superior communications and interpersonal skills
  • Client focused, results-oriented, decisive, thorough, analytical and systematic thinker
  • Self starter with ability to work on your own
  • Ability to conduct investigation in assertive manner
Duties for this position include, but are not limited to:
  • Investigate questionable insurance claims on behalf of our customers
  • Investigate fraudulent claims on behalf of our Corporate Clients
  • Report your findings to our customers in accordance with FIC Standards and Practices
  • Ensure our Client protocols are followed
  • Develop alliances with local police forces, and other investigative bodies
  • When required, meet with customers to ensure you are meeting their needs
  • Obtain statements related to questionable insurance claims and corporate investigations
  • Conduct interviews related to questionable insurance claims and corporate investigations
  • Conduct public record and social media research investigations

Insurance Company Relations

  • Develop relationships with local insurance company claims & SIU departments in an effort to promote FIC's services
  • Support and accompany FIC Business Development Team while visiting existing and potential clients of FIC for the purposes for promoting Forensics’ services
Accountabilities [and to whom]
  • To ensure compliance with defined procedures practices and standards as set out by FIC, as well as be in compliance with Provincial and Federal Legislation.
  • As a condition of employment, all employees will maintain confidentiality of all records and information relating to the business of Forensic Investigations Canada.
Education, knowledge and experience required
  • Post-Secondary education related to the field of investigations
  • Minimum 5 years investigative experience with demonstrated interviewing and investigative techniques
  • Prior police and/or insurance claims experience an asset
  • Experience working with Microsoft Word and Excel
  • Valid Ontario Private Investigation licence
  • Clean driving record
Date Added 4/11/2014
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