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||XPERA Risk Mitigation and Investigation
|Position Title/Titre du poste
||Special Investigator - GTA
|Job ID/ID Travail
|Postion Reports to [Title]
||This position will deliver quality and timely investigations through the implementation of the best practices, uniformity and building relationship with our clients.
|Competencies required to succeed
- Superior communications and interpersonal skills
- Client focused, results-oriented, decisive, thorough, analytical and systematic thinker
- Self starter with ability to work on your own
- Ability to conduct investigation in assertive manner
Duties for this position include, but are not limited to:
- Investigate questionable insurance claims on behalf of our customers
- Investigate fraudulent claims on behalf of our Corporate Clients
- Report your findings to our customers in accordance with FIC Standards and Practices
- Ensure our Client protocols are followed
- Develop alliances with local police forces, and other investigative bodies
- When required, meet with customers to ensure you are meeting their needs
- Obtain statements related to questionable insurance claims and corporate investigations
- Conduct interviews related to questionable insurance claims and corporate investigations
- Conduct public record and social media research investigations
Insurance Company Relations
- Develop relationships with local insurance company claims & SIU departments in an effort to promote FIC's services
- Support and accompany FIC Business Development Team while visiting existing and potential clients of FIC for the purposes for promoting Forensics’ services
|Accountabilities [and to whom]
- To ensure compliance with defined procedures practices and standards as set out by FIC, as well as be in compliance with Provincial and Federal Legislation.
- As a condition of employment, all employees will maintain confidentiality of all records and information relating to the business of Forensic Investigations Canada.
|Education, knowledge and experience required
- Post-Secondary education related to the field of investigations
- Minimum 5 years investigative experience with demonstrated interviewing and investigative techniques
- Prior police and/or insurance claims experience an asset
- Experience working with Microsoft Word and Excel
- Valid Ontario Private Investigation licence
- Clean driving record
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