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||SCM Health Solutions
|Position Title/Titre du poste
|Job ID/ID Travail
||Responsible for greeting our clients and visitors in a professional and friendly manner, answering the phone, receiving & distributing mail, sending all courier, and other clerical work as required.
|Competencies required to succeed
||• Professional and client-service oriented
• Demonstrated attention to detail
• Computer skills with knowledge of Microsoft Office
• Strong professional communication and interpersonal skills
• Professional appearance and demeanour
||• Answering the phones at all times and returning all messages within defined service standards
• Responsible for incoming and outgoing mail and courier
• Distribute all hard copy medical packages for all services and update database with notes
• Check in examinees and verify ID, update database note
• Ensure all Intake forms are completed and tracked for internal assessments
• Answering claimant questions and providing instructions
• Some faxing, photocopying and scanning documents
• Maintain the examination rooms and ensure public areas are tidy and presentable
• Other duties as assigned
|Education, knowledge and experience required
||• Minimum High School completion
• 1 year Office Experience in a professional services environment
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