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Business Unit SCM Insurance Services
Region Corporate
Location Edmonton
Province Alberta [AB]
Position Title/Titre du poste Communications Coordinator
Job ID/ID Travail 1486
Postion Reports to [Title] VP - Marketing & Communications
Role Summary This new position is expected to provide quality service to both internal and externally stakeholders/ clients. The successful candidate will provide support and expertise in the development of communications strategies to support the marketing & sales of SCM products and services. He/she will be responsible for written communication, formulation and implementation of company branding, and industry related communications.

Based in our Edmonton head office located in Windermere Community, this is a full-time position and company benefits will be provided effective upon date of hire.
Competencies required to succeed


  • Clarity of communication – Communicates effectively both verbally and in writing, using conventions proper to the situation; listens well during meetings and feedback sessions; explains reasoning behind own opinions; exercises a professional approach with others using all appropriate tools of communication; uses consideration and tact when offering opinions.


  • Attention to detail – is alert in a high-risk environment; follows detailed procedures and ensures accuracy in documentation and data; concentrates on routine work details; organizes and maintains a system of records


  • Organizing & Multi-tasking – Able to manage multiple projects; able to determine project urgency in a practical way; uses goals to guide actions; creates detailed action plans; organizes and schedules people and tasks effectively.


  • Teamwork with internal and external contacts – Works harmoniously with others to get a job done; responds positively to instructions and procedures; able to work well with staff, co-workers, peers and managers; helps to set a tone of cooperation within the work group and across groups; coordinates own work with others; seeks opinions; values working relationships.
  • Provide professional writing and communications in support of SCM’s internal and external communications.
  • Manage SCM internal blog and newsletter by collaborating with communications coordinators in various divisions
  • Collaborate, write, edit and provide expertise in developing company brochures, case studies, web content and print releases
  • Build internal relationships to gather information and important events within the organization
  • Support the SCM sales team in responding to request for proposals
  • Maintain consistency with the development and implementation of company branding
  • Guide and lead SCM’s corporate branding and external communications into such as media releases, news stories, position papers
  • Develop and support internal communications working with SCM Leaders to create corporate announcements with regards to IT, HR and Finance, including editor for our internal newsletter.
  • Other special projects as assigned
Education, knowledge and experience required  
  • University Degree or College degree in communications or public relations
  • 3-5 years professional writing experience in marketing and/or sales based applications
  • Exceptional written and spoken communications
  • Bilingual (French and English) considered an asset
  • Previous experience authoring content for multimedia environments
  • Self starter, capable of working both independently and in a face-paced team environment
  • Proven attention to detail and organizational skills required
  • Ability to coordinate with diverse work teams and possesses strong interpersonal skills
Date Added 12/11/2012
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