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||SCM Insurance Services
|Position Title/Titre du poste
||Marketing & Communications Coordinator
SCM is the largest independent, privately-owned provider of claims management, risk management, and related services in Canada. It is our commitment to strategically evolve our services and expertise to support the ever-changing challenges of our clients. Innovative technology, expert staff, and solid customer service are the hallmarks that distinguish SCM Insurance Services. In the Marketing & Communications Coordinator role, you will provide quality service to both internal and external stakeholders and clients. Specifically, this role includes:
- Developing and implementing marketing and brand-building campaigns
- Responding to RFP’s ( request for Proposals) within input from technical specialists
- Creating professional written work and writing sales proposals (e.g. RFPs)
- Managing the company’s brand across all marketing/communication mediums
- Creating and delivering sales collateral/tools to support the selling process
- Planning meetings and promotional events (e.g. speaking events, tradeshows)
- Conducting industry and competitive research
|Competencies required to succeed
- Teamwork with internal and external contacts
- Excellent communication skills - verbal and written
- Attention to detail
- Creative thinker / Takes initiatives
- Organizational & Multi-tasking Skills
- Problem Solving skills
- Job Knowledge / Technical Knowledge
- Result Oriented
- We require a professional who is also a big picture thinker. Someone with a strong and disciplined work ethic, who is accomplished in the fundamentals and is looking for a role to make a meaningful contribution.
- Collaborate with internal and external stakeholders to grow the company’s brand
- Lead the writing of targeted sales proposals and Request for Proposal/Information (RFP/RFI) responses
- Provide professional writing and communications support for internal and/or external communication initiatives
- Support the development of thought-leadership initiatives like PR releases, editorials, case studies, and whitepapers
- Collaborate, write, edit and provide expertise in developing sales tools, such as promotional collateral and brochures, web content, email campaigns, etc.
- Ensure the proper use of the company’s brand identity and guidelines across all relevant marketing mediums – digital, print, internal/external communication, etc.
- Plan and deliver targeted marketing campaigns and initiatives
- Plan and organize client/prospect meetings, speaking engagements and trade shows by identifying, assembling, and coordinating requirements; establishing contacts; developing schedules and assignments; coordinating mailing lists, etc.
- Track the effectiveness of various marketing and advertising initiatives – provide actionable reports to senior managers that will inform future decisions
- Monitor budgets by comparing and analyzing actual results with plans and forecasts
- Conduct industry and competitive research
- Update job knowledge by participating in educational opportunities; reading trade and relevant media publications
|Education, knowledge and experience required
- B.A. in marketing, business or organizational development a plus
- A minimum of 3-5 years marketing, communications or sales administrative experience
- Demonstrated writing skills, with post-secondary education in a relevant area
- A service oriented individual who easily instills confidence, can be persuasive and creates strong working relationships
- Excellent business writing skills – ability to rework technical text for a broader audience and create compelling content
- Impeccable grammar, spelling and punctuation skills
- Knowledge of web writing tactics (LinkedIn vs. blog; website vs. press release) and how to optimize for SEO
- Highly organized, detail-oriented, and disciplined. Attention to detail is a must for this role
- Demonstrated understanding of the principles of marketing and communication
- Demonstrated ability to execute on complex projects from beginning to end
- Comfortable with multi-tasking, managing multiple priorities and meeting several, often movable, deadlines under pressure
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