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Business Unit ClaimsPro
Region IPG
Location Toronto
Province Ontario [ON]
Position Title/Titre du poste Claims Examiner - Senior
Job ID/ID Travail 1542
Role Summary Act as a Claims Examiner for various Lloyd’s accounts which involves providing prompt, fair, quality claims service to clients within the International Programs Group (IPG).
Competencies required to succeed • Individual must demonstrate the ability to direct adjusters of all levels and work effectively in a team environment
• Previously demonstrated ability to communicate effectively with both internal and external associates, written and oral techniques
• A positive, “can do” attitude and customer service approach ensuring all inquiries are effectively dealt with in a timely manner
• Strong analytical, problem solving and organizational skills
• Demonstrated ability to be proactive in identifying and implementing solutions
• Proven ability to multi-task in a fast paced and demanding environment
Responsibilities • Adjust /examine Liability/Auto/Bodily Injury claims
• Direct Field Adjusters on task assignment investigations
• Settle claims directly with claimants or their representatives
• Administer claims payments/settlements through trust accounts
• Liaise with all stakeholders to insure clients needs are met
Education, knowledge and experience required • University degree/College diploma or combination of education and equivalent business
• CIP designation
• 7+ years experience in Liability, Property and/or Bodily Injury adjusting - exposure to municipal claims an asset
• Experience dealing with Lloyd’s an advantage
Date Added 2/20/2013
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