Reporting to the Senior Manager, Parks, this position is responsible for a variety of administrative work in planning, developing, coordinating, and administering the operation and preservation of the Britannia Shipyards National Historic Site.  The primary focus is to enhance the visitor experience, provide dynamic leadership, and manage the day to day operations of the Site. The position will ensure that the site’s heritage integrity is preserved and that health, safety, security and environment practices are followed.   Examples of key work activities include: 

• Monitor the effectiveness and efficiency of program and service delivery and the development and delivery of education, visitor services training, and heritage appreciation products.
• Develop and promote community support and involvement in services and programs.
• Plan, organize, lead, and supervise the day to day activities at the Site.
• Oversee the management of the extensive heritage collections to the appropriate standards.
• Protect, maintain and develop the Site to preserve the industrial and social history of Steveston.
• Actively engage the community and Site visitors in heritage appreciation and conversation.
• Develop and deliver visitor services based education and training programs regarding Richmond’s Maritime Heritage.
• Prepare and present reports to Richmond City Council.
• Working with other levels of government- Federal, Provincial and Regional on joint opportunities for the Site. 
• Ensure that department and applicable Community Society objectives and requirements are met.  
• Plan, schedule, assign, mentor, supervise and review the work of subordinate staff, instructors and volunteers. 
• Managing and coordinating special events and activities.
• Working with a Council appointed Building Committee for the Site. 
• Manage the day to day operations and maintenance of Site displays and exhibits as required.
• Identify budget and resourcing needs and supervising implementation of approved plans.
• In consultation with the Senior Manager, Parks, prepare annual work plans outlining planned program and capital development activities.
  

• Knowledge of local destination marketing and the development of programs and initiatives to increase and encourage visitor attendance. 
• Knowledge of and demonstrated ability in the delivery, evaluation, and theory of site preservation and interpretation techniques and theory; communications planning and production; and event planning.
• Understanding of generally accepted and innovative principles of conservation, visitor services, protected areas, and heritage.
• Strong verbal and written communications skills with a demonstrated ability to write a variety of mediums and styles.
• Ability to develop and express ideas, concepts, judgements and recommendations for various audiences in a clear and concise format either verbally or in written form.
• Anticipate, identify, clarify and assess issues and situations quickly and develop and implement appropriate and timely courses of action. Diplomacy is required when in contact with the public.
• Ability to interpret and apply government policies and business plans related to the heritage appreciation program.
• Ability to prepare tenders, requests for proposals, and expressions of interest.
• Ability to manage capital projects at the site.
• Ability to coach, train and manage staff, regular full time, auxiliary and volunteers, in various aspects of interpretation and information about the Site.  
• Ability to recruit staff and undertake performance reviews.
• Ability to use Microsoft Word, Excel, PowerPoint, and Outlook Effectively. 
• Ability to prepare and administer budgets.
• Ability to establish and maintain effective relationships with a variety of groups, businesses and Britannia Heritage Shipyard Society members. 
• Ability to successfully pass a criminal record check.