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Title Assistant Manager, Games
Position Overview  
The Human Resources department of the Pacific National Exhibition is presently recruiting for the following Human Resources contract position:
 
POSITION:
Assistant Manager, Games
WORKING CONDITIONS:
Contract: April – November 2013
Responsibilities  
·         Assistance in the maintenance, operation and supervision of various carnival game locations in a safe, professional and profitable manner.
·         Monitor and evaluate revenues daily.
·         Review labour expenses and COS on a weekly basis to ensure they remain within budgeted targets.
·         Evaluate budget reports weekly to determine the department’s overall performance.
·         Analyse and interpret data, including identifying areas of concern and troubleshooting.
·         Research and analyze market trends, and predict which items and games will perform best.
·         Develop, modify and improve new and existing games and/or game displays in order to generate revenue and maximize profits.
·         Seasonal hiring and weekly scheduling.
·         Train, develop and supervise approximately 150 seasonal staff.
·         Ensure all rules are enforced in accordance with labor and WorkSafeBC regulations, as well as Collective Agreement.
·         Oversee cash flow among multiple locations, including the regulation of cash handling procedures, securing floats/revenues at each location, and securing the collection of revenues at various times from one location to another.
·         Responsible for the organization, development, and maintenance of the Warehouse and its merchandise, including assistance in product selection and testing to guarantee profitability.
·         Assist in purchasing, receiving and inventory control, includes overseeing the security and transportation of inventory to and from multiple locations.
·         Efficient and effective guest complaints resolutions.
Requirements  
·         A strong customer service background including but not limited to complaint resolution.
·         Ability to function independently and under pressure in a highly visible public environment.
·         High level of time management abilities.
·         Excellent organizational, leadership, communications and problem solving skills.
·         Ability to work extended hours and work weeks.
·         Physical ability to spend a large part of the workday outdoors, climbing into Games Booths.
·         Previous experience in sales, training and supervising.
·         An understanding of carnival games and/or inventory systems an asset.
Job Status Seasonal
Start Date 4/2/2013
End Date 11/15/2013