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City North Vancouver
Province British Columbia [BC]
Store 990 - Park & Tilford
Title Personal Shopper (Online Shopping) - PARK & TILFORD; NORTH VANCOUVER #990
Program Agenda We have an employment opportunity in our Online Shopping Department for a Personal Shopper. This position reports to the Personal Shopper Team Lead.
Key Duties & Responsibilities •Support the achievement of operational standards for the Online Shopping Department (e.g. customer service, picking product, cleanliness, food safety, shrink, health and safety)
•Pick customer orders according to the store layout; adhere to substitution guidelines
•Pack the orders into totes to prepare for delivery
•Ensure the quality, freshness, accuracy of every customer order, whether pick-up or delivery
•Process payment at till, including any price adjustment for substitutions
•Compile paperwork, receipt, order summaries, coupons etc.
•Prepare any necessary documentation, gift etc. for delivery
•Inform Team Lead of out of stocks, missing signs, product location changes and anything else that will impede operational standards
•Foster a positive team environment that is focused on Always Customer First Service

Criteria for Application •A passion for delivering Always Customer First service
•Previous experience in a retail team environment is considered an asset
•Strong work ethic and ‘let’s get it done’ attitude
•High degree of professionalism with an optimistic and resilient approach
•Excellent interpersonal and communication skills both written and verbal
•Sense of humor and a fun attitude at work
•Ability to work independently, without supervision
•Flexibility regarding scheduling, as required
•Strong organization, prioritization and problem solving skills
•Experience and/or knowledge with the following is considered an asset:
oHealth and Safety
oFood Safety
oComputer skills (or a willingness to learn)

Please note that successful candidates may be scheduled to work as early as 4:00 am

Interested applicants can now apply online on or before April 21, 2014.

We sincerely thank all applicants in advance for their interest; however, we will only contact those selected for an interview.
Opening Date 4/25/2014
Closing Date 5/2/2014
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