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City Langley
Province British Columbia [BC]
Store Corporate Langley Office
Title Claims Representative
Status Full Time
Permanent or Temporary Permanent
Program Agenda We have an employment opportunity in our People Department for a Claims Representative. This position reports to the Team Leader, Claims Management.
Key Duties & Responsibilities •Assesses and processes disability claims.
•Monitor return to work programs to ensure successful reintegration into the workplace.
•Liase with insurance carriers/WCB and other health professionals to obtain claimant status/progression reports.
•Verify accuracy of claims and resolves discrepancies.
•Respond to claimant inquiries and follow through on queries/issues.
Criteria for Application •Working knowledge of PC applications, including MS Word/Excel/Outlook.
•Strong attention to detail as well as organizational and time management abilities.
•Excellent communication and interpersonal skills.
•Demonstrated ability to work independently as well as in a team environment.
•Focus on providing superior customer service.
•High degree of discretion in handling confidential information.
•Demonstrate tact, patience, and diplomacy.
•Previous administration experience in disability management would be an asset, but is not required.


Interested applicants can now apply online on or before October 3, 2013.

We sincerely thank all applicants in advance for their interest; however, we will only contact those selected for an interview.


Closing Date 10/3/2013
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