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Client Overview Metafore has delivered IT solutions to private and public sector organizations of every size for more than 20 years. With a team of more than 800 associates, operations throughout Canada, and access to a network of 1200 certified technical resources from coast to coast, Metafore is one of Canada's leading information technology solution providers. Metafore designs, supplies and installs complete IT infrastructure solutions and offers ongoing technical support and advanced professional services.

If you're motivated by a fast-paced and constantly evolving work environment, and inspired by the prospect of working for a great organization with a promising future, we want to hear from you. As one of Canada's leading IT solution providers, Metafore has succeeded by delivering unparalleled value and service to its clients. We continue to grow - with new customers across a full spectrum of private and public sector markets all across Canada - largely as a result of the skills, experience and dedication of our people. To see the top ten reasons Metafore could be the perfect fit for you, visit us at www.metafore.ca/content/Careers.aspx.
Industry Technical Services
City / Ville Calgary OR Vancouver
Province Alberta [AB]
Title / Titre IT Solutions Specialist, Microsoft
Job ID 12908
Position Overview ** Please note this position can be based out of either Calgary or Vancouver depending on the qualified candidate. **

The IT Solutions Specialist II will perform environment analysis, produce recommendation reports, and ensure deployment and installation of enterprise solutions related to routing, switching and security (Cisco and HP). The elected candidate will participate in the implementation, rollout, installation, maintenance, optimization, and documentation activities concerning the IT infrastructure.


1. Build and maintain confidence of colleagues and customers.
2. Conduct small to medium engagements with customers.
3. Maintain current knowledge of the of the practice technologies.
4. Help to document best practices in developing solutions, and feed them into our
knowledge base.
5. Analyzes product and client requirements and contributes to the design of technical solutions to support business needs.
6. Provides troubleshooting and optimization for technical problems within several areas.
7. Evaluates the work to be performed and the required documentation in scope of work;
8. Evaluates, designs, and implements technical solutions.
9. May be involved in selling Professional Services related client solutions.


• Completion of a Post-Secondary degree/diploma in Information Technology, Computer Science, Engineering, or Business required
• In-Depth Knowledge of key vendors solutions
• Intermediate vendors certifications
• Citrix strongly desired and considered an asset
• Minimum of 5 years designing, leading and delivering complex IT projects requirements
• At least 3 years’ experience in customer-facing positions as a professional services consultant
• A proven track record of successful solution delivery
• Knowledgeable of IT-related business operations and sales processes
• Strong familiarity with the methodologies and techniques of technical development, implementation, and operational management
• Self-sufficient and resourceful
• Ability to concurrently manage/implement several projects
• Very thorough and capacity for synthesizing
• Strong business acumen, including broad understanding of Marketing, Sales, Operations, Logistics, Finance, Information Technology, and Human Resource management
• Excellent interpersonal skills, with emphasis on listening, verbal and written communication capabilities
• Thorough understanding of existing and emerging information and communication technologies and trends
• Proven ability to work effectively within all levels in the organization, and with a diverse range of clients
• Excellent conceptual, strategic planning, organizational and project management skills and execution skills
• Excellent process skills and exceptional attention to, and management of, details
• Excellent analytical and problem solving skills
• Excellent initiative and outstanding work ethic
• Strong PC-based skills, including MS Project, Visio, Excel, Outlook and PowerPoint
• Available for support 24/7 and ready to work occasionally evenings and weekends during rollout periods
Job Type Full-Time
Date Added 12/14/2012
Years Experience 6-7 year
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