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Job Details / Détails du poste
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City / Ville Brampton
Province Ontario [ON]
Title / Titre Bilingual Desktop/Helpdesk Support
Job ID 11619
Requirements Technical

• -This is a Microsoft environment - Office 2010
• -Experience in Windows environment - XP and Windows 7
• -Ability to troubleshoot network connectivity issues with client
-Ability to install and configure printers
• -Ability to troubleshoot various software issues
• -Understand multiple domain account access
-Experience with ticketing systems

Personal:

• -Ability to work independently
• -Ability to research and resolve technical issues
• -Understanding of when to escalate issues, only after you have exhausted all your resources to solve the issue
• -Good time management
• -Good interpersonal skills
• -Willingness to take on projects and requests that exceed Deskside Support mandate
Job Type Full-Time
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