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Job Details / Détails du poste
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City / Ville Calgary
Province Alberta [AB]
Title / Titre Application Support Developer
Job ID 2013.973 -02/28
Requirements / Exigences • Proven experience with: C#, .Net, ASP.Net, XML/XSLT, HTML, JavaScript (2 years).
• Proven experience with: SQL server, Oracle, PL/SQL (2 years).
• Crystal reports, CAAF, SharePoint.

Desired Skills:

• Strong communication and organization skills.
• Very strong background in troubleshooting techniques.
• Very strong customer service skills.

Objectives and Deliverables:

• Using tact, diplomacy and superior customer service skills to deal with challenging and complex customer interactions.
• Identifying unique or recurring customer problems and providing input to management to prevent recurrence.
• Manage, support, and resolve complex vendor and proprietary technical issues.
• Identify and resolve medium to highly complex production problems for support of applications.
• Successfully prioritize and manage multiple requests, projects, and activities typically working under pressure.
Functional Area / Secteur fonctionnel Software Developer / Développement de logiciels
Job Type / Type d’emploi Contract / Contractuel
Date Added / Date ajoutée 2/21/2013
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