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Job Details / Détails du poste
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City / Ville Edmonton
Province Alberta [AB]
Title / Titre _IT Writer
Job ID 12079
Position Overview
 
Our Edmonton client requires Technical Writers for upcoming projects
 
Technical writers:
  • conduct interviews and facilitate workshops to determine the requirements for technical documents,
  • confirm expected requirements with technical and business stakeholders,
  • develop plans for creating and/or updating technical documents,
  • develop technical documents, and
  • validate technical documents developed with stakeholders.
  • document and report on the status of their efforts. 
 
Responsibilities include:
  • Complete assigned technical writing tasks;
  • Confirm understanding of requirements;
  • Develop and execute plans for the creation and/or modification of technical documents;
  • Develop technical documentation, as directed;
  • Document and report status of assignments;
  • Coordinate, facilitate and/or attend necessary meetings, interviews and/or workshops to develop, confirm and gain approval of technical documentation being produced and provide updates on progress.
 
Resources require the following skills:
  • Ability to learn quickly
  • Ability to problem solve / troubleshoot
  • Ability to work with minimum mentoring
  • Self starting
  • Meeting facilitation
  • Requirements gathering
  • Ability to write and maintain technical documentation
  • Ability to work with others in a team environment
  • Communication and teamwork
 
Mandatory Experience/Skill Criteria:
  • Experience as a technical writer - five (5) years
 
Desirable Experience/Skill Criteria:
  • Experience developing documents for procurement (Requests for Proposals, Requests for Information, Requests for Comments, Value Based Requests and evaluation plans)
  • Experience developing documentation for agreements (Service Level Agreements, Operation Level Agreements)
  • Experience developing documentation for programs/projects (business cases, deliverables)
  • Experience developing documentation for IT planning (strategic, business continuity, disaster recovery, communications)
  • Experience developing documentation for solution test-plans, cases and scenarios
  • Experience developing documentation for training and end-user manuals
  • Experience developing documentation for Privacy Impact Assessments
  • Experience developing policy, procedures, standards and guidelines
  • Experience developing documentation related to post-secondary education or education services
  • Good written and oral communication skills (verifiable via reference checks)
  • Experience working in an ICT environment
  • Experience with COBIT
  • Experience with ITIL
 
Job Type Contract
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