Job Details

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City Ottawa
Province/State Ontario [ON]
Country Canada [CA]
The Company
Mattamy Homes is Canada's largest new home builder and land developer, with operations across Canada and the United States. From a humble beginning in 1978, starting with the building and sale of a single home, Mattamy has gone on to build more than 60,000 homes in 150 integrated communities, and counting. In Canada, those communities stretch across the Greater Toronto Area, as well as in Ottawa, Calgary and Edmonton, while in the United States, the company is represented in six metropolitan areas: Minneapolis, Charlotte, Phoenix, Jacksonville, Orlando and Tampa. The scope of the company’s operations encompasses land acquisition, community design and development, housing and parkland design, and construction, with particular emphasis on creating communities of enduring value to homeowners.
Mattamy’s Mission is to provide the Best Homeowner Experience
Mattamy’s Core Values are Teamwork, Commitment, and Community
At Mattamy Homes the environment is engaging, exciting, rewarding, friendly and team-oriented.  As employees of Mattamy, we truly believe in and are committed to the organization and have a passion for what we do, while continually striving to provide The Best Homeowner Experience
Position Title Receptionist
The Role
In keeping with the Mattamy Mission of providing The Best Homeowner Experience, the Receptionist provides clerical support to the Ottawa Office. Responsibilities include but are not limited to: 
  • Receive and direct incoming telephone calls in a courteous, professional and timely manner.
  • Receive, greet & escort internal and external customers (such as Homeowners, suppliers and others with scheduled meetings) for internal staff in a professional and courteous manner and announce them to their host. Redirect walk-in homeowner queries as required.
  • Perform administrative duties such as filing, word processing, etc.
  • Distribute inbound and outbound mail/courier/faxes, including arranging for courier pick-up, etc. 
  • Accept and complete paperwork left by Design Consultants for homeowner along with payments (via cheque, debit/Visa/Mastercard).
  • Maintain a tidy and clean reception area. 
  • Coordinate meetings and special department events for management with internal and external employees. 
  • Coordination of office supply purchasing, including maintaining stock, monitoring usage and distributing received orders. 
  • Order, maintain and distribute beverage supplies in support of daily business activities. 
  • Various other administrative duties.
The Person
We are looking for a candidate with the following:
Education and Experience
  • Post secondary diploma in Administration or completion of business administration courses would be considered an asset. 
  • 2 years work experience in an office environment is required. Prior work experience in a similar role, especially in a related industry, is an asset. 
  • Strong customer service background. 
  • Experience working a switchboard, including excellent telephone communication skills. 
  • Strong ability to query callers and quickly problem solve. 
  • Prior experience operating postage machines. 
  • Computer literacy with experience in MS Office applications including Microsoft Outlook.


Skills and Attributes

  • Ability to multi-task with flexibility in work style. 
  • Good organizational and time management skills. 
  • Enthusiastic and friendly, with professional customer service skills. 
  • Detail-oriented with high degree of accuracy. 
  • Well-organized with the ability to multi-task and work under pressure. 
  • Ability to work both independently and in a collaborative team environment.
This role has many benefits including the opportunity to be a part of a values-based organization which provides a competitive compensation, benefits and relocation package. In addition, the successful candidate will have the opportunity to:
  • Be a part of a major organization poised for growth, which has a track record of success and strong brand presence.
  • Contribute to an award winning and innovative organization, recognized as a leader in the industry.
  • Join a team of enthusiastic, passionate and committed employees, seeking challenge…just like you!


Follow us on Social Media:

Mattamy Homes GTA on Facebook @MattamyGTA

Department Construction - Office
Position Type Full Time Regular
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