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City Calgary
Title Customer Service Representative – Mr. Lube
The Career Opportunity

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At Mr. Lube, excellent customer service is our focus and we pride ourselves on having team members that always go the extra mile to make our customers happy. We are currently looking for Full Time Sales and Customer Service team members and encourage you to apply if you have:

 

  • Desire for a long term career with growth potential
  • Retail, hospitality or other customer service experience
  • Strong customer service skills
  • Ability to retain detailed product information
  • Desire to learn more about cars

 

The Job 

 

Every Customer Service Representative at Mr. Lube has complete ownership of the customer experience. Not only do you work directly on a customer’s car, but you also are in control of the entire sales cycle; from walking a customer through the services on a car to completing the sale. A Customer Service Representative at Mr. Lube spends: 

 

70% of their time providing Customer Service:

 

  • Greeting customers
  • Discussing products and services with customers
  • Providing recommendations based on vehicle assessments
  • Suggesting new products and services
  • Working with a close knit team and communicating with Lower Technicians

 

30% of their time completing Mechanical Duties:

 

  • Oil and filter changes
  • Replacement of vital car fluids (e.g. coolant, transmission, and transfer case fluid)
  • Replacement of parts under the hood (e.g. air filters, headlights, taillights and wiper blade replacements)
  • Refill performance enhancers to ensure the car runs smoothly (e.g. engine stop leak, oil treatment, and valve cleaner)
  • Perform courtesy checks on all vehicles (e.g. topping up fluid levels, cleaning windows and checking tire pressure)

 

The Perks

 

  • Extensive PAID training
  • Competitive wage and bonus program
  • Flexible work hours. (No late nights past 8pm)
  • Work with the newest tools and technology in the automotive industry
  • Ample opportunity for growth. Be in the driver’s seat of your career!
  • Join a great team of people who take their work seriously, but not too seriously...

 

Apply Now!  

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