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Title Branch Manager
Position Overview

 

The Branch Manager is a key person to build a branch office in support of our aggressive, 30 year business plan. To have a significant impact on growth, the Branch Manager will lead, manage and mentor a team of technical professionals to service a geographic region and network of clients. This position is responsible for driving branch profitability, meeting established business targets and strategic initiatives set out in the Branch and Corporate Business Plans.

 

The individual in this role will be comfortable in an entrepreneurial environment with expectations to take the initiative to affect the workplace and leverage the branch strategy to stabilize resource requirements. Success will require the Branch Manager to support, mentor and assist employees with their career growth by providing and delivering strong leadership for the branch. They will direct local technical operations and positively represent JMP internally and externally by being committed to JMP’s Vision, Values and processes. Collaboration with Business Development in seeking opportunities and strategic alliances is critical for maximizing impact.

 

Responsibilities

 

General Management

  •  Develop a branch Business Plan to support corporate goals
     

Production Management

  • Provide direction to project teams within branch  
  • Monitor compliance with agreed deliverables  
  • Ensure the quality of work is consistent and complies with standards 
  • Manage branch production and operations

 

Business Development

  • Manage existing clients and coordinate new client sales activities in collaboration with Business Development Managers and Regional Managers to achieve targets  
  • Represent the branch in the community for promotion and business development activities

 

Management Reporting

  • Set budgets for branch targets relative to Vision and Mission  
  • Set and track revenue and profit targets

 

Career Development

  • Develop, mentor and coach employees  
  • Identify training needs and ensure team is poised for excellence in execution  
  • Identify recruiting opportunities and provide support for recruiting activities  
  • Manage Performance Management initiatives for direct reports

 

Coordination

  • Ensure employees have the tools and systems necessary to be fully integrated into the knowledge management system  
  • Coordinate all branch communications internally and externally

 

SUCCESS FACTORS

  • $X revenue represented by a healthy mix of labour and hardware revenues  
  • Minimum 10% profit  
  • 20% organic growth  
  • High market impact as determined by your electronic reputation (on-line forums e.g. LinkedIn, Twitter and Facebook) and community presence  
  • Employee feedback that meets or exceeds the mean score  
  • High quality of technical deliverables as determined through NPS  
  • Strong distributor and partner relationships measured by referral revenue  
  • Strong project management competencies  
  • Maintaining Project Manager certifications for entire team  
  • Execution of Business Plan quarterly and yearly priorities  
  • Achieve high level of customer satisfaction exceeding an 80% Net Promoter Score

 
Requirements
 
Pre-requisites
  • Team management
  • P&L responsibilities 
  • Project management
 
Successive Roles
  • Regional Manager 
  • Director of Engineering 
  • Director of Operations
  • Project Manager – Level C
 
Functional Area Management
City Toronto
State/Province Ontario [ON]
Country Canada [CA]
Organization Overview JMP is a high technology company focused on providing the worlds' top manufacturers and producers with leading edge automation, control and information solutions. We provide an accelerated learning environment and a collaborative culture that together enable people to reach their maximum potential. We are dynamic, fast-paced and the opportunities for both professional and personal growth are ever growing.

If you had cereal for breakfast, drove to work, pumped fuel in your car, enjoyed a chocolate bar, potato chip or brownie, had your child vaccinated, opened a package, relaxed with a cool beverage, visited an aquarium or screamed down a waterslide, you’ve likely encountered a product manufactured in part with a JMP solution!
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