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Title Project Manager/Business Analyst
City Remote Location
Position Overview

What to Expect as a Project Manager/Business Analyst?

 

The Project Manager/Business Analyst will be responsible for driving successful implementations of the Company’s software solutions for customers. The PM-BA will provide a rounded set of implementation services within projects, and will be supported by technical specialists. The PM-BA’s functional project role will be responsible for requirements and design work, documentation, training and non-technical configuration and integration activities. This  role will be the primary customer point of contact for small-to-medium projects, and project management using pre-existing processes and templates: project planning, activity coordination, status reporting and risk/issue management.

 

Core Responsibilities:

 

  • Advise customers on Talemetry application scope and features, as well as relevant industry data integrations.
  • Assist with the development and documentation of business objectives and requirements.
  • Complete design documentation, and supporting the management of project scope.Develop or extend, and deliver user training to customers.
  • On occasion, support the development and review of test plans, cases and conditions.
  • Coordinate with 3rd parties such as job boards in the activation of data integrations with Talemetry.
  • Configure settings for customer Talemetry applications.
  • Lead, manage and support implementations for customers deploying and integrating Talemetry products, integrated with various applicant tracking applications such as Oracle (Taleo, PeopleSoft/TAM, EBS/iRecruitment), SAP, or others as required.
  • Coordinate and monitor project tasks, identifying and escalating project risks and issues.
  • Provide feedback on, and enhancements to tools and processes to continually improve implementation team effectiveness.
  • Ensure a high level of customer satisfaction with the Talemetry product implementation process.
  • Assist Professional Services management and Account managers in determining services requirements and scope.
  • Provide training/knowledge transfer to clients for technical and non-technical audiences

 

Qualifications/Education/Experience:

 

  • Superior communication and customer facing skills required, for business requirements gathering, project leadership.
  • Documentation abilities for business data, workflows, and user requirements in various formats required.
  • Exceptional organizational and time management skills, attention to detail, and the ability to multi-task.
  • Demonstrated ability to form solid relationships at all levels within the organization expected.
  • Demonstrated ability to manage multiple concurrent tasks with varying degrees of complexity.
  • Solid understanding of Project management methodologies, principles and practices.
  • Strong understanding of both technologies and business processes and ability to integrate technical and functional areas.
  • Ability to lead cross functional teams and provide directions to achieve successful project delivery.
  • Experience working with software development/implementation projects.
  • Excellent problem solving skills, highly motivated and adaptable.
  • Knowledge of the recruiting industry is required, as well as familiarity with recruiting business applications, such as Oracle Taleo, PeopleSoft, iRecruitment, SAP; other knowledge of CRM, SFA and ERP systems helpful.
  • More than 5 years relevant experience in software implementation/consulting professional services preferred.
  • Significant business and systems analysis experience required.
  • Project lead or project management experience required.
  • Bachelor’s Degree is preferred.
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