Welcome to the new George Brown College online job application system.
Systems Administrator, COMeT and Field Education Applications
Innovation in Teaching & Learning Engagement Hub
$29.12 - $33.80 per hour
35 hours per week
Administers and reports on the College’s Course Outline Management Tool (COMeT) and ORBIS Field Education (FE) applications and servers; ensures user access, roles, and permissions are handled effectively and efficiently, including providing and removing user access as required.
Provides overall coordination of projects related to COMeT and ORBIS, including implementation and updates; ensures that project implementation meets agreed community expectations for quality, timeliness, cost-efficiency and effectiveness.
Develops solutions and facilitates the exchange of ideas and concepts in response to operational and long-term challenges while ensuring consistent provision of services.
Coordinates development, testing, acceptance, implementation and ongoing support of solutions.
Establishes and maintains communications with the GBC community regarding the implementation, ongoing development, availability, and stability of COMeT and ORBIS FE; coordinates the College User Groups for these applications.
Through engagement with staff across the College, identifies requirements/opportunities for business improvement; ensures that implementation of technical and/or process changes provide sustainability and effectiveness; makes recommendations regarding future procurement of enterprise solutions.
Coordinates with GBC Staff Development to deliver up-to-date and timely professional development for staff to ensure users are able to utilize applications effectively.
Develops and updates documentation related to the COMeT and ORBIS FE applications as well as their respective servers on an ongoing basis, as required.
Provides technical information and expertise to the Director, to support strategic and business planning processes; produces and presents customized reports for COMeT and ORBIS FE; mines data to support the College’s business improvement processes.
Accountable for the development, maintenance and implementation of approved business continuity plans for business processes and systems.
Liaises with vendors to ensure appropriate development of functionality.
Liaises with ITS to ensure applications perform optimally and are being supported, consistent with Service Level Agreements; regularly and proactively reviews and monitors risk through the conducting of service threat analysis, risk assessment and audit; escalates issues to the Director’s attention as appropriate.
Provides COMeT/Cascade and ORBIS FE troubleshooting on an ongoing basis and responds to user inquiries in a timely fashion; develops and implements any required remediation or modification efforts, including evolving user requirements, bugs, patches, fixes and upgrades, with minimum disruption to College users.
Inputs data into COMeT and ORBIS FE as required, updates records, maintains the integrity of data and records, updates and creates metadata sets and templates, and publishes COMeT/Cascade Server-generated content as required.
Develops and maintains data standards, policies and procedures manuals and checklists, and training materials for all aspects of the COMeT and ORBIS FE applications.
Performs other duties as assigned.
Three year diploma or degree from a recognized post secondary institution in Computer Science or Information Technology or equivalent.
Minimum of five years experience in all of the following areas, with at least three of these being extensive experience: systems administration; systems analysis and design; systems development, implementation and integration; software quality assurance and testing; and information technology project management/coordination.
Experience in the coordination of cross-functional teams is required.
Demonstrated client focus, with a commitment to quality; experience in nurturing internal and external relationships; demonstrated experience in understanding and responding to diverse client needs, and in developing options and solutions that address those needs.
Advanced oral and written English communication, presentation and interpersonal skills.
Technical writing experience is preferred.
Experience both leading and working as part of a team, to achieve agreed outcomes, as well as conflict resolution, facilitation, problem-solving and reconciliation of diverse views.
Experience in staff development, including mentoring, advising and guiding others.
Experience in providing expertise to management to support decision-making and planning.
Commitment to professional development and the ongoing application and building of professional expertise.
Ability to travel to other campuses for meetings, troubleshooting, training, etc.
Ability to work in an environment where a diversity of people and situations are encountered.
Interview process may consist of a practical skills component.
The College requires proof of degrees, credentials or equivalencies from accredited regional or federal post secondary institutions and/or their international equivalents. Credentials may require validation at the time of interviews.
To apply submit a covering letter and resume combined in one (1) document.
Preference will be given to qualified internal candidates in accordance with the applicable collective agreement. Should a suitable candidate not be found, external candidates will be considered. George Brown College is dedicated to employment equity and encourages applications from women, persons with disabilities, racial/visible minorities and aboriginal peoples.