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Title Systems Administrator, COMeT and Field Education Applications
Division Innovation in Teaching & Learning Engagement Hub
Category Support Staff
Type Full-time/Probationary
Incumbent New
Salary $29.12 - $33.80 per hour
Band H
Hours 35 hours per week
Campus All
Effective Date ASAP
Duties
  • Administers and reports on the College’s Course Outline Management Tool (COMeT) and ORBIS Field Education (FE) applications and servers; ensures user access, roles, and permissions are handled effectively and efficiently, including providing and removing user access as required.
  • Provides overall coordination of projects related to COMeT and ORBIS, including implementation and updates; ensures that project implementation meets agreed community expectations for quality, timeliness, cost-efficiency and effectiveness.
  • Develops solutions and facilitates the exchange of ideas and concepts in response to operational and long-term challenges while ensuring consistent provision of services.
  • Coordinates development, testing, acceptance, implementation and ongoing support of solutions.
  • Establishes and maintains communications with the GBC community regarding the implementation, ongoing development, availability, and stability of COMeT and ORBIS FE; coordinates the College User Groups for these applications.
  • Through engagement with staff across the College, identifies requirements/opportunities for business improvement; ensures that implementation of technical and/or process changes provide sustainability and effectiveness; makes recommendations regarding future procurement of enterprise solutions.
  • Coordinates with GBC Staff Development to deliver up-to-date and timely professional development for staff to ensure users are able to utilize applications effectively.
  • Develops and updates documentation related to the COMeT and ORBIS FE applications as well as their respective servers on an ongoing basis, as required.
  • Provides technical information and expertise to the Director, to support strategic and business planning processes; produces and presents customized reports for COMeT and ORBIS FE; mines data to support the College’s business improvement processes.
  • Accountable for the development, maintenance and implementation of approved business continuity plans for business processes and systems.
  • Liaises with vendors to ensure appropriate development of functionality.
  • Liaises with ITS to ensure applications perform optimally and are being supported, consistent with Service Level Agreements; regularly and proactively reviews and monitors risk through the conducting of service threat analysis, risk assessment and audit; escalates issues to the Director’s attention as appropriate.
  • Provides COMeT/Cascade and ORBIS FE troubleshooting on an ongoing basis and responds to user inquiries in a timely fashion; develops and implements any required remediation or modification efforts, including evolving user requirements, bugs, patches, fixes and upgrades, with minimum disruption to College users.
  • Inputs data into COMeT and ORBIS FE as required, updates records, maintains the integrity of data and records, updates and creates metadata sets and templates, and publishes COMeT/Cascade Server-generated content as required.
  • Develops and maintains data standards, policies and procedures manuals and checklists, and training materials for all aspects of the COMeT and ORBIS FE applications.
  • Performs other duties as assigned.
Qualifications
  • Three year diploma or degree from a recognized post secondary institution in Computer Science or Information Technology or equivalent.
  • Minimum of five years experience in all of the following areas, with at least three of these being extensive experience: systems administration; systems analysis and design; systems development, implementation and integration; software quality assurance and testing; and information technology project management/coordination. 
  • Experience in the coordination of cross-functional teams is required. 
  • Demonstrated client focus, with a commitment to quality; experience in nurturing internal and external relationships; demonstrated experience in understanding and responding to diverse client needs, and in developing options and solutions that address those needs. 
  • Advanced oral and written English communication, presentation and interpersonal skills. 
  • Technical writing experience is preferred.
  • Experience both leading and working as part of a team, to achieve agreed outcomes, as well as conflict resolution, facilitation, problem-solving and reconciliation of diverse views. 
  • Experience in staff development, including mentoring, advising and guiding others.
  • Experience in providing expertise to management to support decision-making and planning.
  • Commitment to professional development and the ongoing application and building of professional expertise.
  • Ability to travel to other campuses for meetings, troubleshooting, training, etc.
  • Ability to work in an environment where a diversity of people and situations are encountered.
 
Interview process may consist of a practical skills component.
 
The College requires proof of degrees, credentials or equivalencies from accredited regional or federal post secondary institutions and/or their international equivalents. Credentials may require validation at the time of interviews.
To Apply
To apply submit a covering letter and resume combined in one (1) document.
 
Preference will be given to qualified internal candidates in accordance with the applicable collective agreement. Should a suitable candidate not be found, external candidates will be considered. George Brown College is dedicated to employment equity and encourages applications from women, persons with disabilities, racial/visible minorities and aboriginal peoples.
Competition # 12-187
Closing Date Now Posted Externally Until Filled
Apply Now!   Apply Now!