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Title International Student Advisor, International Centre
Division International & Immigrant Education
Category Support Staff
Type Temporary-Initiatives & Opportunities
Incumbent New
Salary $26.92 - $31.21 per hour
Band G
Hours 35 hours per week
Campus St. James
Effective Date September, 2013 - August 2015
Duties  
  • Provides international student advising and support; maintains a thorough knowledge of College academic programs and student services, including international admission requirements and academic policies in order to explain/interpret College processes, regulations and policies as required. 
  • Intervenes and advocates on student’s behalf to address diverse situations.
  • Maintains a thorough, up-to-date knowledge of immigration regulations and policies for international students, and assists students with immigration enquiries  
  • Guided by Manager, coordinates student information peer support (student) employees.
  • Responds to, supports, and advises international students on a wide range of issues: immigration, health insurance, financial, or personal.
  • Supports international students in making academic, personal-social, and environmental adjustment to campus and local community life.
  • Liaises to assist with communication issues with other College departments.
  • Supports the achievement of annual targeted increases in international student survey results; supports research and implements best practices in improving the international student experience and retention of international students.
  • Supports the design, development and implementation of a range of innovative and responsive programs, services and events for international students College-wide.
  • Assists with the development and preparation of student orientation materials and presentations.
  • Guided by the Manager, coordinates mentoring/volunteer programs.
  • Ensures a full range of support services is effectively communicated to international students
  • Researches and visits other institutions, attends conferences and professional forums to keep abreast of international student advising best practices.
  • Performs other related duties as assigned.
Qualifications
 
  • Three year diploma or degree from a recognized post-secondary institution in International Relations, Education, Business Administration or equivalent.
  • Minimum three years’ experience in the development and implementation of student programs and services preferably in a post-secondary institution and/or international education.
  • Licensed Immigration Consultant or willingness to pursue certificate, an asset.
  • Experience in designing/delivering workshops and managing large events is preferred.
  • Experience with collaborative projects and cross-functional teams; experience working across a broad range of student groups, with student services and with relevant academic stakeholders is preferred.
  • Exceptional written and verbal English communication skills, including presentation skills and cross-cultural sensitivity; second language is an asset.
  • Ability to manage stressful and complex time-sensitive situations with a high degree of diplomacy and discretion.
  • Strong client service leadership, conflict resolution, and problem solving skills; research and analytical skills.
  • Thorough knowledge of Microsoft Office applications (Excel, Word, Power Point), online social media tools and a relational database.
  • Superior organizational, planning, coordinating and time-management skills; detail oriented, results driven and collaborative orientation.
  • Ability to work in an environment where a diversity of people and situations are encountered.
 
Interview process may consist of a practical skills component.
 
The College requires proof of degrees, credentials or equivalencies from accredited regional or federal post secondary institutions and/or their international equivalents. Credentials may require validation at the time of interviews.
To Apply
To apply submit a covering letter and resume combined in one (1) document.
 
Preference will be given to qualified internal candidates in accordance with the applicable collective agreement. Should a suitable candidate not be found, external candidates will be considered. George Brown College is dedicated to employment equity and encourages applications from women, persons with disabilities, racial/visible minorities and aboriginal peoples.
Competition # 13-092
Closing Date July 12, 2013