Welcome to the new George Brown College online job application system.
Administrative Assistant to Director, Centre for Business
Faculty of Business, Arts & Design
$24.91 – $28.88 per hour
35 hours per week
As the first contact for the Director, fields queries and resolves issues; assesses and responds to incoming inquiries through memos, letters, emails, phone calls, and meeting in-person.
Prepares and processes faxes, copying, invoicing, and expenses.
Researches, compiles and prepares reports, and presentations.
Schedules internal and external appointments, meetings and travel arrangements; arranges room bookings, catering and equipment requirements; prepares materials for distribution.
Coordinates, creates, verifies and maintains the accuracy of systems such as files, databases and contact lists.
Coordinates and executes activities involving the Centre, including representing the Centre on internal or external committees as required.
Provides project coordination and senior level support to the Director, including maintenance of information and involvement in projects of a confidential nature.
Acts as the senior student service representative to students, prospective students, staff and the general public by: ensuring timely and accurate information is provided; intervening in complex inquiries and difficult cases when other staff are not able to deal effectively or satisfactorily with the problem/concern; determining when and where to refer issues for action; acting on behalf of students to facilitate correction and/or problem solving requiring independent judgement and initiative; and responding on behalf of the Director as appropriate and under delegated authority.
Researches and compiles documentation on student related issues for escalation to Office of the Director, sometimes requiring consultation with Chairs, managers or faculty.
Assists Chairs, Operations Manager and Student Services staff prior to start-up, during start-up and with end of term procedures.
Provides administrative support to other administrators or projects as required.
Undertakes research or tracks projects to support the Centre’s strategic initiatives.
Performs other related duties as assigned.
Three year diploma or degree from a recognized post-secondary institution in Business or equivalent.
Minimum three years’ experience in a senior administrative role working in a dynamic office environment, preferably with significant diversity in customer/student service relations; possess excellent English communication skills (both verbal and written) and an intermediate level in Microsoft Office.
Exhibit high levels of interpersonal and customer service skills to liaise with people at all levels within the profession and those who speak English as a second language; excellent problem solving and conflict resolution skills.
Superior organizational, planning, coordination, and project management skills; high level of attention to detail and accuracy.
Ability to work under pressure with frequent interruptions while dealing with conflicting demands and distractions; ability to prioritize work and meet deadlines.
Discretion, sound judgement and demonstrated ability to preserve strict confidentiality.
Thorough and comprehensive knowledge of policies and procedures at the College, while keeping abreast of changes to policies and procedures as it relates to the Centre.
Demonstrated ability to take initiative, work independently and as a team member.
Ability to lift up to 44 lbs (e.g., cartons of paper, flipcharts, etc.).
Ability to work in an environment where a diversity of people and situations are encountered.
Interview process may consist of a practical skills component.
The College requires proof of degrees, credentials or equivalencies from accredited regional or federal post secondary institutions and/or their international equivalents. Credentials may require validation at the time of interviews.
To apply submit a covering letter and resume combined in one (1) document.
Preference will be given to qualified internal candidates in accordance with the applicable collective agreement. Should a suitable candidate not be found, external candidates will be considered. George Brown College is dedicated to employment equity and encourages applications from women, persons with disabilities, racial/visible minorities and aboriginal peoples.