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Title Systems Analyst
Division Information Technology Services
Category Support Staff
Type Probationary
Incumbent New
Salary $36.97 - $42.86 per hour
Band K
Hours 37.5 hours per week
Campus Casa Loma
Effective Date ASAP


  • Develops and supports application systems required by GBC to perform business functions such as Student Registration, Human Resource Management, Financial Services, etc.
  • Analyzes high-level technical requirements and provides recommendations, solutions and/or options by:
    • Conducting feasibility assessments of the proposed changes to systems and applications in order to determine impact, timeline and complexity of requirements.
    • Identifying components of the application or any new components that may need to be created, acquired or modified and determining how they will interact with existing systems.
    • Consulting with business users to clarify details of operating procedures and program objectives; recommending optimal technical solutions and creating documentation that describes custom configuration of application modules and operating procedures.
  • Writes detailed technical specifications by:
    • Translating business requirements into technical solutions to achieve the desired outcome.
    • Producing detailed technical documents that describe changes to existing program modules and expected results.
    • Reviewing proposed changes to layouts and reports to ensure practicality and alignment with the business workflows and processes of the end users.
    • Documenting the details of any new components and how the components should function and interact with other components of the Banner system or other relevant applications.
  • Plans the steps to complete and approve application system changes by:
    • Determining the sequence of application development work based on module dependencies.
    • Taking a lead role on sub-projects and ensuring delivery of components and all aspects of work are identified and assigned to staff based on technical skills, experience and job function; assessing technical risks and escalating any issues or anticipated problems to the Manager.
    • Providing instructions and advising the Programmer Analysts and Database Analysts to ensure the technical solution is implemented accordingly.
    • Advising and providing direction to the Quality Analysts to ensure all aspects of the application system are tested prior to User Acceptance Testing.
  • Mentors and guides Developers on how code should be structured to ensure performance is optimized and future changes can be incorporated with the least amount of re-work.
  • Provides technical advice and guidance to business users to resolve problems with the output of reports, the functionality of Banner modules or other add-on applications.
  • Responds to Help Desk reported problems with processes and provides technical advice and direction to other ITS staff regarding specific coding problems, application functionality, software development standards, etc.
  • Remains current in technologies that are rapidly evolving by taking courses on new programming languages, researching new tools and techniques and networking with other specialists.
  • Performs other duties as assigned.
  • Three year degree or diploma from a recognized post secondary institution in Information Technology or Computer Science; successful completion of a systems analysis and detailed design techniques courses.
  • Minimum eight years experience as a Programmer Analyst and/or Systems Analyst with a proven track record as a contributor to the analysis, testing and documentation of complex major application systems projects in an ITS environment; practical work experience with Oracle RDBMS, SQL, PL/SQL, Forms and Reports.
  • Experience in translating business requirements into technical solutions and achieving established goals is required.
  • Excellent knowledge of current programming, testing, and documentation techniques and of programming languages, such as .NET and SQL and operating systems such as Banner, Millenium Student etc.
  • In addition to detailed knowledge of ERP systems, such as Banner, a working knowledge of relational databases and web and client-server concepts is required.
  • Knowledge of Oracle Portal, HTML, Java, JavaScript, UNIX and other technologies such as Groovy and Grails is preferred.
  • Proven ability to provide direction and technical advice to business users and peers.
  • Excellent interpersonal, written and oral English communication skills; good technical writing skills.
  • Knowledgeable in current Operating Systems and databases; familiar with reporting programs.
  • Strong analytical, problem solving, estimating and decision making skills.
  • Good planning, organizational and interpersonal skills; ability to exercise tact and diplomacy
  • Ability to work independently and as part of a team.
  • Ability to work in an environment where a diversity of people and situations are encountered.
Interview process may consist of a practical skills component.
The College requires proof of degrees, credentials or equivalencies from accredited regional or federal post secondary institutions and/or their international equivalents. Credentials may require validation at the time of interviews.
To Apply
To apply submit a covering letter and resume combined in one (1) document.
Preference will be given to qualified internal candidates in accordance with the applicable collective agreement. Should a suitable candidate not be found, external candidates will be considered. George Brown College is dedicated to employment equity and encourages applications from women, persons with disabilities, racial/visible minorities and aboriginal peoples.
Competition # 13-115
Closing Date August 23, 2013