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Title Admissions Officer
Division Registrar's Office
Category Support Staff
Type Full-time/Probationary
Incumbent Vacant
Salary $23.09 – $26.76 per hour
Band E
Hours 35 hours per week
Campus Casa Loma
Effective Date ASAP
Duties
  • Processes and evaluates post-secondary applications; provides follow-up and consultation to applicants on the admissions process, requirements and testing procedures.
  • Monitors daily/weekly statistics of incoming work, application processing, and work outstanding to ensure backlogs are managed and deadlines are met.
  • Reviews and resolves any data entry anomalies that are identified to expedite the admissions process and ensures compliance with all admissions policies and provincial audit requirements.
  • Assists with the correction and/or provides manual intervention to process electronic applications transmitted by the Ontario College Application Service (OCAS) that are not processed by the Student Information System.
  • Monitors daily operational reports and ensures system processes are functioning efficiently and effectively in order to meet established timelines.
  • Manages all program applications and controls student intakes to ensure program enrolment targets are met for each cycle.
  • Acts as the Registrar’s Office contact for academic divisions on any related inquiries to enrolment targets and/or application status reports.
  • Works with the Admissions Coordinator to resolve any processing or admission requirements issues.
  • Initiates communication with applicants, through written correspondence, e-mail, telephone or in person visits, to ensure all required documentations are received to process an application.
  • Ensures all program admission requirements are completed by the start of classes on any conditional offers of admission issued earlier in the cycle.
  • Advises applicants when conditions are not met and works with faculty to follow up on an applicant’s missing requirements.
  • Performs other related duties as assigned.
Qualifications
  • Three year diploma or degree from a recognized post-secondary institution in Business Administration and/or Public relations, or equivalent.
  • Minimum two years’ practical experience in a high-volume fast-paced office environment, preferably in a large customer service/educational environment.
  • Experience using the Banner Student Information System or a relational database in a similar environment is essential; proficient with Microsoft Office applications.
  • Excellent customer service, analytical and problem solving skills.
  • Ability to foster effective interpersonal co-operative work relationships, supporting the teamwork structure both internal and external to the unit; experience with delivering training for new staff.
  • Exceptional oral and written English communication skills, aptitude for detail and accuracy.
  • Ability to complete tasks and meet deadlines with minimum direction.
  • Ability to work in an environment where diversity of people and situations are encountered.
 
Interview process may consist of a practical skills component.
 
The College requires proof of degrees, credentials or equivalencies from accredited regional or federal post secondary institutions and/or their international equivalents. Credentials may require validation at the time of interviews.
To Apply
To apply submit a covering letter and resume in one combined document.
 
Preference will be given to qualified internal candidates in accordance with the applicable collective agreement. Should a suitable candidate not be found, external candidates will be considered. George Brown College is dedicated to employment equity and encourages applications from women, persons with disabilities, racial/visible minorities and aboriginal peoples.
Competition # 13-026
Closing Date April 12, 2013