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Title Dean’s Assistant
Division Centre for Hospitality & Culinary Arts
Category Support Staff
Type Full-time/Probationary
Incumbent Vacant
Salary $26.92 - $31.21 per hour
Band G
Hours 35 hours per week
Campus 300 Adelaide St E
Effective Date ASAP
  • Provides executive administrative support and general management of the office of the Dean.
  • Responds to emergencies, requests and inquiries from students, parents, staff and industry partners.
  • Resolves a wide range of complaints/conflicts and informs students/staff of the College’s policies and procedures; documents complaints and emergencies and prepares final summary reports.
  • Administers decisions on day-to-day operational concerns; analyses relevant alternatives and creates rational recommendations to support business decision-making; plans and coordinates implementation of the selected alternative.
  • Manages the Dean’s schedule and calendar, including screening and making appropriate referrals.
  • Supports the Dean’s working committees through scheduling meetings, recording and distributing minutes, maintaining agendas, compiling information packets for meetings.
  • Plans external industry and community group relationship building strategies at the local, national and international level to support the Dean in branding and positioning the CHCA; acts as the Dean’s Ambassador for college events; plans the Dean’s Welcome Back events.
  • Manages correspondence, prepares reports and business presentations for internal and external stakeholder groups/individuals/prepares the CHCA Annual Performance Report.
  • Develops a plan for communications deliverables, including the development of assigned media relationships; benchmarks and adopts internal best practices in internal communications.
  • Anticipates the needs of the Dean; upon advisement, communicates regularly with the College’s senior management team, colleagues, other institutions, provincial government, etc.
  • Administers the preparation of the Dean's internal promotional publications, which includes planning, editing, and supervising the printing and distribution of publications.
  • Plans and reconciles the Dean’s budgets, processes expense claims, processes invoices and generates special contracts as required.
  • Supervises and reports upon the development of the first draft of the CHCA business plans from the managers, and related project proposal outlines.
  • Other duties as assigned. 
  • Three year diploma or degree from a recognized post-secondary institution in Business/Office Administration or equivalent.
  • Minimum five years’ progressive experience of which three are in a senior administrative/coordination capacity in an educational or business environment.
  • Within the 3 year senior administrative capacity the experience must include: managing a senior level manager’s schedule and calendar; coordinating travel arrangements abroad and related travel planning, i.e. logistics; event planning.
  • Experience with reconciling budgets, expense claims and processing invoices and contracts.
  • Experience interfacing/liaising with various levels of governments, the college, external organizations, businesses and industry; excellent team member skills and able to work collaboratively.
  • Exceptional time management, multi-tasking and organizational skills; ability to complete tasks and meet deadlines; working with competing priorities and constant interruptions.
  • Intermediate level Microsoft Office applications especially skilled with developing presentations using an assortment of software tools and writing reports from results of research collected; ability to develop spreadsheets, databases and developing written materials, etc.
  • High level of competence with recommending course of action and decision making as subject matter expert on administrative processes for the Division.
  • Ability to handle complaints in a professional manner, exercising tact and diplomacy; ability to maintain confidentiality of information.
  • Proven ability to take initiative and work with minimal direction.
  • Demonstrated conflict resolution skills; ability to deal with people under pressure; good judgment; high attention to detail and accuracy.
  • Excellent oral and written English communication skills; excellent presentation skills.
  • Demonstrated ability to learn quickly and stay abreast of changes to College policies and procedures.
  • Ability to work in an environment where diversity of people and situations are encountered.
Interview process may consist of a practical skills component.
The College requires proof of degrees, credentials or equivalencies from accredited regional or federal post secondary institutions and/or their international equivalents. Credentials may require validation at the time of interviews.
To Apply
To apply submit a covering letter and resume combined in one (1) document.
Preference will be given to qualified internal candidates in accordance with the applicable collective agreement. Should a suitable candidate not be found, external candidates will be considered. George Brown College is dedicated to employment equity and encourages applications from women, persons with disabilities, racial/visible minorities and aboriginal peoples.
Competition # 12-220
Closing Date November 30, 2012