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Title Administrative Assistant to the Chairs, Centre for Business
Division Faculty of Business, Arts & Design
Category Support Staff
Type Temporary
Incumbent Vacant
Salary $23.09 - $26.76 per hour
Band E
Hours 35 hours per week
Campus St. James
Effective Date ASAP - September, 2014
Duties  
  • Acts as first point of contact for the Chairs by: fielding queries, resolving issues if necessary, received by telephone, mail, email or in-person.
  • Performs clerical duties including preparing and processing faxes, copying, invoicing, and expenses, composing memos, letters and email, scheduling internal and external appointments, meetings and travel arrangements.
  • Arranges meetings, room bookings, catering and equipment requirements, and prepares materials for distribution.
  • Researches and compiles information and produce synopsis/summary of data for escalation to the Chairs.
  • Coordinates, creates, maintains and verifies accuracy of systems such as files, and data bases of graduating students, staff, committees, and external client lists.
  • Coordinates and executes activities involving the centre including representing the centre on internal or external committees as required.
  • Provides project coordination and support to the Chairs and works with other centre staff including maintenance of information and involvement in projects of a confidential nature.
  • Acts as a student service representative to students, prospective students, staff and general public by ensuring timely and accurate information is provided.
  • Researches and compiles documentation on student related issues for escalation to the Chairs sometimes requiring consultation with other areas of the college.
  • Assists student services staff by ensuring prior to start-up boardrooms are booked for students, computers and printers are connected and forms are printed.
  • Provides administrative support to other administrators or projects as required.
  • Other related duties as assigned.
Qualifications  
  • Three year diploma from a recognized post secondary institution in Business Administration or Office Management or equivalent.
  • Minimum three years experience in an administrative role working in a dynamic office environment preferably with significant diversity in customer/student service relations.
  • Intermediate skill level in Microsoft Office application and customer relationship management software (or equivalent); demonstrated ability to produce spreadsheets and excellent word processing skills.
  • Experience producing statistical reports.
  • Thorough and comprehensive knowledge of policies and procedures at the college while keeping abreast of changes to policies and procedures as it relates to the centre.
  • Exceptional problem solving skills; ability to troubleshoot and resolve conflict exercising tact, discretion and sound judgement; ability to prioritize.
  • Excellent oral and written English communication skills.
  • Excellent organizational and time management skills; ability to cope under pressure associated with the management of numerous high volume tasks in a busy service environment; high level of accuracy and attention to detail.
  • Ability to work independently and as a team member.
  • Ability to work in an environment where diversity of people and situations are encountered.
 
Interview process may consist of a practical skills component.
 
The College requires proof of degrees, credentials or equivalencies from accredited regional or federal post- secondary institutions and/or their international equivalents. Credentials may require validation at the time of interviews.

To Apply
To apply submit a covering letter and resume combined in one (1) document.
 
Preference will be given to qualified internal candidates in accordance with the applicable collective agreement. Should a suitable candidate not be found, external candidates will be considered. George Brown College is dedicated to employment equity and encourages applications from women, persons with disabilities, racial/visible minorities and aboriginal peoples.
Competition # 13-102
Closing Date August 2, 2013