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Administrative Assistant to the Chairs, Centre for Business
Faculty of Business, Arts & Design
$23.09 - $26.76 per hour
35 hours per week
ASAP - September, 2014
Acts as first point of contact for the Chairs by: fielding queries, resolving issues if necessary, received by telephone, mail, email or in-person.
Performs clerical duties including preparing and processing faxes, copying, invoicing, and expenses, composing memos, letters and email, scheduling internal and external appointments, meetings and travel arrangements.
Arranges meetings, room bookings, catering and equipment requirements, and prepares materials for distribution.
Researches and compiles information and produce synopsis/summary of data for escalation to the Chairs.
Coordinates, creates, maintains and verifies accuracy of systems such as files, and data bases of graduating students, staff, committees, and external client lists.
Coordinates and executes activities involving the centre including representing the centre on internal or external committees as required.
Provides project coordination and support to the Chairs and works with other centre staff including maintenance of information and involvement in projects of a confidential nature.
Acts as a student service representative to students, prospective students, staff and general public by ensuring timely and accurate information is provided.
Researches and compiles documentation on student related issues for escalation to the Chairs sometimes requiring consultation with other areas of the college.
Assists student services staff by ensuring prior to start-up boardrooms are booked for students, computers and printers are connected and forms are printed.
Provides administrative support to other administrators or projects as required.
Other related duties as assigned.
Three year diploma from a recognized post secondary institution in Business Administration or Office Management or equivalent.
Minimum three years experience in an administrative role working in a dynamic office environment preferably with significant diversity in customer/student service relations.
Intermediate skill level in Microsoft Office application and customer relationship management software (or equivalent); demonstrated ability to produce spreadsheets and excellent word processing skills.
Experience producing statistical reports.
Thorough and comprehensive knowledge of policies and procedures at the college while keeping abreast of changes to policies and procedures as it relates to the centre.
Exceptional problem solving skills; ability to troubleshoot and resolve conflict exercising tact, discretion and sound judgement; ability to prioritize.
Excellent oral and written English communication skills.
Excellent organizational and time management skills; ability to cope under pressure associated with the management of numerous high volume tasks in a busy service environment; high level of accuracy and attention to detail.
Ability to work independently and as a team member.
Ability to work in an environment where diversity of people and situations are encountered.
Interview process may consist of a practical skills component.
The College requires proof of degrees, credentials or equivalencies from accredited regional or federal post- secondary institutions and/or their international equivalents. Credentials may require validation at the time of interviews.
To apply submit a covering letter and resume combined in one (1) document.
Preference will be given to qualified internal candidates in accordance with the applicable collective agreement. Should a suitable candidate not be found, external candidates will be considered. George Brown College is dedicated to employment equity and encourages applications from women, persons with disabilities, racial/visible minorities and aboriginal peoples.