Welcome to the new George Brown College online job application system.
Student Success and Industry Liaison Officer
Centre for Construction & Engineering Technologies
$24.91 – $28.88 per hour
35 hours per week
Responsible for making Early Alert calls; documenting problems identified by students and staff; and ensuring timely and accurate responses to requests, whether telephone, electronic, or in person.
Works to identify and correct root causes of problems due to mix of highly integrated processes combined with program features.
Updates Student Success bulletin boards; locates and books room locations for Student Success programs; runs Lunch and Learn programs for students.
Prepares timesheets/payroll for Peer Leaders, compiles their contact information and maintains accurate attendance records; establishes and manages a resource library for Peer Leaders.
Collects schedules, faculty contact information, and class lists at the beginning of each semester.
Compiles feedback using tools such as Survey Monkey and the one-minute reflection forms at the end of each semester; makes general observations of feedback and recommends solutions.
Maintains accurate promotional materials designed for key target audiences (e.g., industry, community agencies, high school, post-secondary and international students).
Supports the development of marketing materials (e.g., printed materials, photos, videos).
Supports outreach strategies such as online marketing and industry events.
Represents George Brown and Centre for Construction & Engineering Technologies at off-campus college/career fairs, panel presentations and general recruitment events.
Performs other related duties as assigned.
Three year diploma or degree from a recognized post-secondary institution in Business Administration, Marketing, Communications, or equivalent.
Minimum 3 years’ experience working in an office administrative role with a strong customer service focus, including experience in an academic setting; minimum 2 years’ experience required in developing and executing marketing/recruitment programs; 1 year experience preferred in planning and assisting with events (ranging in size from 1 to 800 participants) involving outside stakeholder groups.
Proficient in MS Office (Word, Excel, PowerPoint, etc.) and internet applications.
Exceptional oral and written English communication skills; effective analytical skills.
Exhibit high levels of interpersonal and customer service skills to liaise with people at all levels within the profession; excellent problem solving and conflict resolution skills.
Superior organizational, planning and coordination skills are required; ability to meet deadlines amongst changing priorities; high level of attention to detail and accuracy.
Proven ability to take initiative and work independently with minimal direction.
Ability to learn quickly and stay abreast of changes to College policies and procedures.
Travel between campuses and to offsite events is required.
Ability to lift over 44 lbs (e.g., large portable display booth).
Ability to work in an environment where a diversity of people and situations are encountered.
Interview process may consist of a practical skills component.
The College requires proof of degrees, credentials or equivalencies from accredited regional or federal post secondary institutions and/or their international equivalents. Credentials may require validation at the time of interviews.
To apply submit a covering letter and resume combined in one (1) document.
Preference will be given to qualified internal candidates in accordance with the applicable collective agreement. Should a suitable candidate not be found, external candidates will be considered. George Brown College is dedicated to employment equity and encourages applications from women, persons with disabilities, racial/visible minorities and aboriginal peoples.