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Title Transfer Credit Coordinator, I/O
Category Support Staff
Type Temporary-Initiatives & Opportunities
Incumbent New
Salary $32.19 - $37.31 per hour
Band I
Hours 35 hours per week
Campus Casa Loma
Effective Date ASAP up to 2 years
Reporting to the Manager, Business Process Integration, Training & Special Projects, the incumbent is responsible for providing a combination of technical and business expertise in support of the College’s Transfer Credit project and automated transfer credit service. 
  • Assists in every aspect of the design, user acceptance testing and roll out of the new functionality being developed as part of the Transfer Credit Project.
  • Acts as a key member of the working group for the Transfer Credit Project.
  • Identifies reporting requirements—researches and prepares reports for internal and external stakeholders.
  • Acts as an expert resource for the College community by assisting to resolve transfer credit issues, researching course acceptability and accreditation of unrecognized institutions.
  • Works closely with academic divisions to determine the acceptability of submitted transcripts for transfer credits; liaises with other post-secondary institutions in Ontario to identify grading schemes, credential levels, etc.
  • Responds to student enquiries, including request for “Mapped Evaluations” and sends information to various department contacts for validation.
  • Manages the Banner Transfer Articulation module and Electronic Data Interchange (EDI) transcript upload process; ensures accuracy and completeness of data. Reviews EDI errors and follows up with Ontario Colleges Application Service (OCAS) to correct errors as these affect OCAS, Curriculum Advising and Program Planning (CAPP) and academic history.
  • Interprets College policies related to Transfer Credits and ensures that the database set-up works according to policy directives.
  • Liaises with Admissions to obtain transcripts that arrive via non-EDI routes and enters appropriate information into the Transfer Articulation Module; provides ongoing training to staff on module functionality.
  • Manages web application for course exemptions; develops processes and system documentation; coordinates with academic divisions and students to ensure all documents are received and processed; creates new rules to grant exemptions as identified through application process.
  • Acts as College contact for ONTransfer and attends ONTransfer meetings; managers College portion of the ONTransfer database, including course-to-course and program-to-program equivalencies.
  • Conducts regular testing of Banner forms; creates test case scenarios for Banner upgrades and addresses transfer credit issues; leads the Transfer Credit Committee and trains staff on policies and procedures related to articulation process.
  • Plans and coordinates training sessions in collaboration with the trainer in the Business Process Integration Office; conducts training needs analysis, identifies training audience, goals and methods of evaluation.
  • Collaborates with the ITS, Ontario Council on Articulation and Transfer (ONCAT), Ellucian and Canadian Solution Centre on technical issues and solutions related to major system upgrades.
  • Performs other related duties as assigned.
  • Three-year diploma or degree from a recognized post-secondary institution in Business Administration, Information Technology or equivalent.
  • Minimum of five years’ progressive experience in a Registrar’s Office or an Academic Divisional office with a minimum of three years’ experience as a team leader or as Coordinator; experience in Student Information System relational database or similar environment (i.e. Admissions, Registration, Grade Reporting).
  • Microsoft Office Certification with expert-level Word, Excel, Visio and advanced-level Access.
  • Well-defined oral and written English communication skills; advanced experience in creating Business Process Flowcharts using Visio; knowledge of Letter Generation and the use of variables.
  • Well-developed analytical, proactive problem-solving and decision-making skills in order to identify issues, determine possible solutions, and select appropriate corrective actions.
  • Exhibit high levels of interpersonal and customer service skills to liaise with internal and external stakeholders.
  • Excellent independent judgement; proven ability to take initiative; ability work independently and as a team member.
  • Superior organizational, multi-tasking and time management skills are required; ability to cope under pressure associated with the management of numerous complex and demanding tasks and competing deadlines; high level of attention to detail.
  • Proven ability to apply complex department and College policies related to the Transfer Articulation process; progressive experience in developing procedure manuals, job aids, new business processes, test plans and testing applications.
  • Demonstrated experience providing one-on-one advising, developing action and success plans.
  • Ability to learn quickly and stay abreast of changes to College, OCAS and other applicable policies and procedures.
  • Ability to occasionally travel to other campuses, ONCAT and other colleges (i.e. meetings, training sessions).
  • Ability to work in an environment where a diversity of people and situations are encountered.
Interview process may consist of a practical skills component.
The College requires proof of degrees, credentials or equivalencies from accredited regional or federal post secondary institutions and/or their international equivalents. Credentials may require validation at the time of interviews.
To Apply
To apply submit a covering letter and resume combined in one (1) document.
Preference will be given to qualified internal candidates in accordance with the applicable collective agreement. Should a suitable candidate not be found, external candidates will be considered. George Brown College is dedicated to employment equity and encourages applications from women, persons with disabilities, racial/visible minorities and aboriginal peoples.
Competition # 13-169
Closing Date December 13, 2013