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Title Library and Information Technician
Division Educational Resources
Category Support Staff
Type Temporary
Incumbent Vacant
Salary $29.12 - $33.80 per hour
Band H
Hours 35 hours per week
Campus St. James
Effective Date ASAP – June 7, 2013
Duties Performs special library-related technical project work at a senior level related to collections development, management support systems, statistical reporting, web-content management, etc. by
  • Provides advice and guidance to the technicians involved in the acquisitions process.
  • Troubleshoots complex acquisition problems and inconsistencies.
  • Liaises with commercial service providers (e.g., EBSCO and Coutts) in regards to service requirements, performance, and complaints resolution.
  • Develops acquisition procedures and guidelines.
  • Updates the list of available serial publications on the local drive and the online serial search platform.
  • Attends consortium-wide acquisition/cataloguing meetings to discuss acquisition issues and best practices.
  • Acts as a resource person for the Sirsi Acquisition module.
  • Performs in-house derived and original cataloguing, and resolves complex problems.
  • Develops and manages the guidelines and procedures for in-house cataloguing.
  • Provides training in cataloguing and processing procedures.
  • Liaises with the Manager and external service providers, such as Ontario Colleges Library Service (OCLS) and Online Computer Library Centre (OCLC) to resolve cataloguing-related issues.
E-Resource & Website Management:
  • Develops and manages the processes for e-journals, databases and other Web 2.0 tools.
  • Liaises with the commercial service providers and OCLS to set up new e-journal and database connections, update existing connections, and trouble-shoot access problems.
  • Resolves complex e-resource issues referred by librarians and other technicians.
  • Creates procedures and guidelines for the use of new web tools and provides training to staff (including librarians and technicians) when necessary.
Statistics and Reporting:
  • Coordinates the collection and maintenance of departmental statistics including: circulation, in-library material use, gate counts, remote access, library instruction, reference service, acquisition and order tracking, etc.
  • Liaises with the Manager, Director and Liaison Librarians on statistical requirements, and designs standardized and customized reports to meet their needs.
  • Reference (in-house & online)
  • Provides reference information and research assistance to those requiring a more detailed search. 
  • Performs roving reference, IM, and Virtual Reference services.
  • Performs other related duties as assigned.
  • Two year diploma from a recognized post-secondary institution in Library and Information Technician, Library Techniques or equivalent.
  • Additional educational/coursework requirements: intermediate courses in Web-related programming, such as HTML, CSS for web content management; intermediate courses in Excel and Database Design for statistics and various library projects; and intermediate to advanced courses in Cataloguing and Subject Analysis for cataloguing-related duties.
  • Minimum five years’ experience in an academic library environment; in-depth knowledge in every functional area of an academic library and the ability to apply library principles and standards.
  • In-depth knowledge of Library Information Systems and office productivity software, e.g., Sirsi, SnagIt!, Photoshop, Word, Excel, PowerPoint, Access, Outlook, etc.
  • Demonstrated experience in supporting users in complex research and reference using electronic databases and other e-resources.
  • Demonstrated ability to develop Library web content using web editing tools, database software, Dreamweaver, HTML, XML and CSS.
  • Advanced oral and written English communication, interpersonal, customer service and problem solving skills; technical writing experience is preferred.
  • Experience with planning, coordinating, monitoring and analysis.
  • Experience in staff development, including advising, guiding and training others.
  • Excellent time management and organizational skills.
  • Demonstrated ability to work both independently and as part of a team.
  • Familiarity with American Sign Language (ASL) is an asset.
  • Ability to lift up to 44 lbs (e.g., box of books).
  • Ability to work in an environment where diversity of people and situations are encountered.
Interview process may consist of a practical skills component.
The College requires proof of degrees, credentials or equivalencies from accredited regional or federal post secondary institutions and/or their international equivalents. Credentials may require validation at the time of interviews.
To Apply
To apply submit a covering letter and resume combined in one (1) document.
Preference will be given to qualified internal candidates in accordance with the applicable collective agreement. Should a suitable candidate not be found, external candidates will be considered. George Brown College is dedicated to employment equity and encourages applications from women, persons with disabilities, racial/visible minorities and aboriginal peoples.
Competition # 12-205
Closing Date Now Posted Externally Until Filled