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Organization Overview
Fortinet (NASDAQ: FTNT) is a worldwide provider of network security appliances and the market leader in unified threat management (UTM). Our products and subscription services provide broad, integrated and high-performance protection against dynamic security threats while simplifying the IT security infrastructure. Fortinet is headquartered in Sunnyvale, Calif., with offices around the world. If you're looking for a fast-paced, challenging and rewarding environment, then Fortinet is the place for you. We are an equal opportunity employer offering exciting work, competitive compensation and benefits.  Fortinet is looking for the best and the brightest to join our highly motivated team.
City Ottawa
City Ottawa
State/Province Ontario [ON]
Country Canada [CA]
Title Intermediate /Senior Technical Writer (CARD743)
Req # CARD743
Job Status Full Time Regular
Functional Area R&D
Position Overview

Fortinet is growing and we are looking to hire a technical writer to join our growing team in Ottawa.  As a technical writer, you will be responsible for creating, editing, and updating part of our extensive collection of technical documentation. You must have excellent research skills, the ability to clearly and accurately organize your ideas, and be able to articulate very technical terms and concepts into text, graphics, and video that different levels of users can understand.

Job Description
  • Complete documents according to our guidelines for style, clarity, accuracy, and concision
  • Test documents for accuracy & completeness
  • Provide analysis of software and usability issues
  • Suggest ideas for GUI improvements
  • Deliver projects globally on time
  • Design, develop, and maintain documents & videos for customers & partners including:
  1. Deployment guides/Cookbooks
  2. Handbooks
  3. References
  4. Videos
  5. Release notes
  6. Network diagrams
  • TCP/IP networking experience required (Network stack knowledge or CCNA/CCISP beneficial)
  • Software industry experience required; Agile/Scrum beneficial
  • Competence with Subversion, Adobe Framemaker, Adobe Distiller, Adobe Illustrator, and Microsoft Word required
  • VMware/Amazon cloud computing experience beneficial
  • LAMP, Python, JavaScript, OpenSSL, WordPress, WebWorks, Distiller, and YouTube experience beneficial
  • Excellent verbal and visual communication skills
  • Quick learner
  • Ability to effectively, efficiently use the Internet & lab equipment to research & check facts
  • Team player
  • Flexible, motivated attitude
  • Delivers well-disciplined results on time with minimal supervision
Educational Requirement:
  • Bachelor's degree (preferably Computer Science or MIS)
  • Technical writing coursework, certificate, or diploma required
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