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Title Customer Billing Specialist
Job ID 2014-0038
Position Summary Works at the direction of the Accounting Manager; responsible for billing and collections.
Responsible for accurate coding and entry of invoices as well as pursuing payment receipt of outstanding invoices.
Essential Duties and Responsibilities
  1. Receives and sorts work tickets by office, technician, company, Authorization For Expenditure (AFE) and location
  2. Transfers ticket data to accounting system and creates customer invoices
  3. Codes invoice line items based on work or service performed
  4. Obtains any additional information needed to process invoices from both internal and external contacts
  5. Provides customers with open invoice and statement information upon request
  6. Provides internal reports regarding financial and customer information
  7. Fields calls/questions from customers and managers regarding invoice(s) or billing
  8. Submits finalized invoices to customers via postal mail, email or online entry
  9. Assists with customer billing corrections and creation of credit memos when necessary
  10. Maintain a working knowledge of customer pricing and billing agreements
  11. Works closely with field inspectors and management to assure the timely collection of past due invoices
  12. Other duties may be assigned as needed
  13. Protects organization's value by keeping information confidential
  14. Adhere to the Company Code of Conduct
Knowledge Skills And Abilities
  1. Strong coding, data entry and 10 key experience
  2. Exceptional phone etiquette and ability to field internal and external billing questions
  3. Basic understanding of Microsoft Office, including Word, Excel, Outlook and Power Point
  4. QuickBooks or NetSuite experience a plus
  5. Detail oriented, self-motivated and reliable
  6. Ability to work effectively and cooperatively with both internal and external contacts
  7. Ability to follow work schedule

Physical Demands And Work Conditions
  1. Standing, walking, sitting, lifting, crawling, carrying, pushing, pulling, reaching, handling, hand dexterity, feeling, talking, hearing, visual acuity, accommodation and color vision
  2. Moving, carrying and lifting objects in excess of 30 pounds
  3. Be able to step up into vehicles or onto equipment
  4. Working extended hours and standing for extended periods of time


Minimum Education And Experience
  1. High School Diploma or Equivalency
  2. Prior accounts payable, invoicing or coding experience preferred
Key Relationships Works directly with internal and external organizational contacts to ensure correct and timely billing and receipt of payment for work performed.
Functional Area Finance and Accounting
City Elk City
State/Province Oklahoma [OK]
Country United States [US]
Branch/Location Office Elk City, OK
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