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Organization Overview  
Trillium Health Partners is a newly merged hospital serving Mississauga, West Toronto and the surrounding communities. It is one of Ontario’s largest community-based academic health networks and has a teaching affiliation with the Mississauga Academy of Medicine at the University of Toronto Mississauga.
Industry Healthcare and Medical Services
Site/Location Trillium Health Partners
City Mississauga
Province Ontario [ON]
Job Title Manager - Hospitality/Environmental Services
Job ID 130094
Job Type Full Time
Department Corporate Services
# of Positions 1
Division Corporate Services
Hours of Work/Shifts Available to work all shifts including
37.5 hours a week
Date Posted 2/26/2013
Internal Deadline 3/5/2013
Position Description

Manages the day-to-day operations/services of the Hospitality/Environmental Services Department according to standards set by Trillium Health Partners and any applicable regulatory agencies. Fosters teamwork and a teambuilding atmosphere within the Corporate Services Team.

 
QUALIFICATIONS:
 
  • Degree and/or College Diploma in Business, Hospitality and/or Environmental Services Management or equivalent required
  • Minimum of 3 years demonstrated management/leadership experience in Hospitality related services, preferably in a Health Care related environment
  • Proven knowledge and expertise in standard practices and infection prevention and control (IPAC) as they relate to Housekeeping including project and routine cleaning
  • Experience and working knowledge of codes and practices in general and medical waste management within a Health Care setting, including SHARPS, Nuclear and hazardous waste, including Transportation of Dangerous Goods
  • Demonstrated knowledge and experience in providing customer service excellence
  • Demonstrated skills in Planning, Financial Analysis, and Work Process Re-Design
  • Demonstrated experience in negotiating contracts (i.e. Waste Management)
  • Strong leadership, communications and interpersonal skills required
  • Strong problem solving, customer service and team building skills required
  • Proven ability to work effectively in very stressful and uncertain situations
  • Must to able to organize and prioritize work and handle multiple tasks in a fast-paced and customer service orientated environment. 
  • Computer literate in advanced Microsoft Word, Excel and PowerPoint
 
RESPONSIBILITIES:
 
  • Demonstrates and promotes Trillium Health Partners culture, values, management philosophy and encourages a strong team approach with all staff and peers.
  • Establishes and maintains effective working relationships with management, patients, residents, customers, employees, contractors, suppliers and the community to ensure customer satisfaction
  • Complies with all Trillium Health Partners Human Resources protocols and all requirements by regulatory bodies, the Collective Agreement and accrediting agencies.
  • Participates in Human Resource planning process, discipline and union related activities
  • Manages staff development and evaluation of ongoing activities ensuring effective use of resources
  • Recruit, coach, mentor, evaluate and manage the performance and development of staff
  • Network with other Facilities and maintain an awareness of the competition and internal/external market conditions. Fosters alliances and promotes networking to enhance knowledge and best practice trends for Hospitality and Environmental Services
  • Identify and resolve issues, evaluate departmental procedures, troubleshoot operational problems and front line staff issues
  • Recommend implementation of new technologies, equipment and ensure safety and quality assurance standards have been attained
  • Maintain cost control in accordance with budget and participates in budget process and variance analysis
  • Liaison with department managers to ensure service needs are being met
  • Develops Principles and Protocols as well as regularly updating existing Principles and Protocols
  • Prepares incident and risk management reports as required
  • Performs all other relevant duties as required
 
Employees who believe they possess the necessary qualifications and experience for this position and who have been in their current position for at least six (6) months are encouraged to apply.
Date Added 2/26/2013
Statement  
Trillium Health Partners is committed to fostering a healthy and positive work environment in accordance with applicable legislation, including the Occupational Health and Safety Act and Regulations, as well as the organizations policies and procedures. We will accommodate your needs under the Ontario Human Rights Code.
 
Applicants must be eligible to work in Canada.
 
Trillium Health Partners is identified under the French Language Act.

We would like to thank all applicants for their interest in this position, however, only those selected for an interview will be contacted
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